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Swiss Enterprises Turn to Managed Hosting Providers to Simplify Data Center Operations

ISG Provider Lens report sees a growing demand for managed services and tailored hybrid clouds in Switzerland

Enterprises in Switzerland are adopting the hybrid cloud model, but many still use managed hosting services to simplify their data center operations, according to a new report published today by Information Services Group, a leading global technology research and advisory firm.

The 2020 ISG Provider Lens™ Next-Gen Private/Hybrid Cloud – Data Center Services & Solutions Report for Switzerland finds companies there embracing managed hosting and colocation providers and demanding geo-redundancy to mitigate against natural disasters.

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In many cases, Swiss enterprises are also using colocation providers to operate their data centers, the report says. “Swiss companies are using highly standardized and secure colocation providers to manage their data centers, hardware and Internet connectivity,” said Andrea Spiegelhoff, partner, ISG DACH. “The market is booming and new providers are entering the market.”

The report also sees adoption of hybrid cloud services growing in Switzerland, with enterprises seeing professionally operated hybrid clouds as a combination of the best features of private and public clouds. Hybrid cloud providers can tailor services to customer needs, and they can offer automated services that help scale systems and avoid duplication of work.

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Meanwhile, strong interest in both business process outsourcing and application development and maintenance in Switzerland is driving adoption of managed services and hosting, the report says. Swiss companies are interested in application development and maintenance services, and in relocating IT services that have been hosted in the U.K. back to the EU or to Switzerland, due to the U.K.’s exit from the EU. These factors are driving interest in colocation services, the report says.

Providers in the cloud and data center markets generally need to offer managed or professional services for infrastructure and applications to be competitive, the report adds. Many providers are now offering automation services, including robotic process automation, to detect anomalies at an early stage, improve incident management and enhance customer experience.

The 2020 ISG Provider Lens™ Next-Gen Private/Hybrid Cloud – Data Center Services & Solutions Report for Switzerland evaluates the capabilities of 84 providers across six quadrants: Managed Services for Large Accounts, Managed Services for the Midmarket, Managed Containers as a Service, Managed Hosting for Large Accounts, Managed Hosting for the Midmarket and Colocation Services.

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The report names EveryWare, IBM and Swisscom as leaders in three quadrants. Atos, Avectris and T-Systems are named leaders in two quadrants, and Accenture, Axians, Bechtle, BitHawk, Broadcom/Symantec, Check Point, Cisco, DXC, Equinix, Fortinet, Green Datacenter, Interxion, Juniper Networks, MTF, Netcloud, NTT, Palo Alto Networks, Safe Host, ti&m, Trend Micro and Trivadis are named leaders in one.

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