DexCare Selected for Amazon Web Services (AWS) Health Equity Initiative
DexCare, Inc., a data-driven intelligence company focused on healthcare access, has been selected to participate in Amazon Web Services (AWS) Health Equity Initiative, a $40 million, three-year commitment, supporting organizations in developing solutions to advance health equity.
Through the initiative, AWS offers AWS credits and customized technical expertise to selected organizations around the world that want to use AWS services to improve health outcomes and health equity in any of the following areas:
- Increasing access to health services for underserved communities;
- Addressing social determinants of health;
- Leveraging data to promote more equitable and inclusive systems of care.
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Nearly 1 in 5 Americans live in a rural area, and these communities are more diverse than ever. But rural Americans are facing a healthcare access crisis that has been compounding for over two decades. Since 2005, 182 rural hospitals have closed, contributing to the healthcare disparities between rural and urban populations. These disparities tripled between 1999 and 2019, with those in rural areas experiencing higher rates of heart disease, respiratory disease, cancer, stroke, and suicide. The support from AWS will advance DexCare’s vision to create a system where all patients can access and afford the best medical expertise to prevent, treat, and cure illness. DexCare will use the grant from AWS to build dynamic and customized dashboards for use by health systems across the country to measure, track, and trend progress towards increased access for medically underserved communities.
The initiative is occurring in tandem with the rollout of DexCare’s new Localization for Equitable Access feature. Currently, 21.6 percent of the US population is non-English speaking, yet many telehealth systems only support English speakers. The new feature provides language translation to non-English speaking patients while booking a telehealth appointment, enabling digital care providers to reach more patients and increase healthcare access across diverse populations throughout the country, starting with Spanish.
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“Access to care is a key factor exacerbating systemic disparities, and solving this access challenge is our north star at DexCare,” said Derek Streat, CEO of DexCare. “Together with AWS, we can empower health systems as stewards of equitable care for the entire community. Connecting these systems to digital data-driven solutions will optimize clinical and operational resources, address clinician burnout, and deliver the highest quality and most affordable patient care.”
DexCare virtual care and Localization Feature enables health systems to meet patients in underserved communities before a patient’s condition worsens and leads to expensive emergent care. Health systems will then have the ability to allocate costly emergency care resources to other areas of care, which will inevitably create a more optimized and sustainable health system.
“AWS believes individual health outcomes should not depend on socioeconomic status, race, ethnicity, or neighborhood,” said Maggie Carter, Global Lead, Social Impact at AWS. “Cloud technology can help address the inequities in global health that have been amplified by the pandemic. Through the AWS Health Equity Initiative, we look forward to helping DexCare and other organizations worldwide use the power of cloud computing to advance health equity and improve health outcomes.”
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