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Enterprises in Brazil See Automation as Key to Next-Generation Application Development

ISG Provider Lens Report Finds Automation Being Used to Identify and Predict Problems

Enterprises in Brazil are seeking application developers that use machine learning and other automation tools to identify and predict problems in application development, according to a new report published today by Information Services Group, a leading global technology research and advisory firm.

The 2019 ISG Provider Lens Next-Gen Application Development & Maintenance (ADM) Services Report for Brazil finds enterprises looking for providers that use automation to eliminate the root causes of their most problematic applications through bug fixes, configuration and integration with operation management tools for dynamic resource allocation.

“With automation leading to a reduction in the number of incidents, providers can commit to making continuous quality improvements and cost reductions, freeing resources for new developments,” said Jan Erik Aase, director and global leader, ISG Provider Lens Research.

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The report also sees agile application development reaching a market maturity stage in Brazil. Service providers can no longer be distinguished by their agile expertise, but instead, they need to deliver agile at scale. Achieving such large-scale delivery is a challenge for many ADM providers.

Many enterprises in Brazil are focusing on agile development methods for new projects and application modernization for legacy applications, the report says. As the public cloud market gains traction, enterprises want to benefit from serverless and low-code or no-code development, along with code libraries and microservices, with these newer practices pushing for the transformation of legacy applications.

Meanwhile, attracting and retaining agile-trained talent is a rising concern in Brazil, the report says. Providers and enterprises must maintain a healthy, motivational and friendly company culture to retain talent.

In addition, the report sees a strong push in Brazil for testing automation to enable continuous integration and DevOps. Many ADM providers are delivering security testing, code quality assurance and container architectures as part of their continuous testing services.

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The testing of artificial intelligence systems is an emerging interest in Brazil. Providers are working on ways to check if an AI-powered system is responding as expected. However, human expertise is required to create the testing methods.

The report also sees growth in the DevOps services market, even with “fuzzy” definitions of the boundaries of the DevOps methodology. The market push for DevOps comes from a growing demand for business agility, with enterprises in Brazil observing that the practice enables faster code deployment into production. The number of available DevOps tools is rising, with robust proprietary and expensive tools being replaced by open source.

The 2019 ISG Provider Lens™ Next-Gen Application Development & Maintenance (ADM) Services Report for Brazil evaluates the capabilities of 31 providers across four quadrants: Next-Gen ADM, Agile Development, Continuous Testing and DevOps Consulting.

The report names Accenture, Capgemini, Cognizant, everis, IBM and Wipro as leaders in three quadrants. CI&T, DXC Technology, Inmetrics, Stefanini, TCS and Tech Mahindra are named leaders in one.

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