Partnership will Fuel Rapid Growth and Customer Success
Infogain, a leading provider of technology solutions and an expert in software platform engineering, announced a professional services partnership with eGain, an award-winning provider of customer engagement solutions. This strategic partnership will help drive joint customer acquisition and scale-up implementation services to make clients successful.
Recommended AI News: OneEvent Technologies Announces New Thermo Heartbeat Algorithm
eGain selected Infogain for its depth of experience in enterprise Knowledge Management and digital customer engagement systems and its processes and frameworks that streamline implementation and enhance quality. Infogain will provide implementation, integration, and managed services for eGain products.
Recommended AI News: Ribbon SBCs Support New Branch Survivability Option for Microsoft Teams Direct Routing
Welcoming the partnership, Infogain’s Chief Technology and Strategy Officer, Nishith Mathur, said, “We are excited to be eGain’s strategic partner for professional services. With our 20 years’ experience in Knowledge Management and leadership in Interactive Digital experience, we will help our mutual clients realize world-class agent and customer experiences.”
JC Rao, eGain’s VP of Professional Services and Support, agreed. “We welcome Infogain as a strategic partner. They have a strong reputation for delivering framework-driven customer experience deployments that deliver quick value.”
Recommended AI News: ComplyFirst Launches to Support Crypto-Exchange Compliance With Privacy-Preserving Cryptocurrencies
Copper scrap brokerage Copper scrap quality standards Scrap metal recovery facility
Copper cable scrap export destination, Scrap metal reusing, Scrap Copper wire recycling