Resolve Only Vendor to Achieve Highest Ranking in Every Category of EMA’s New AIOps Radar Report

Resolve Unique Combination of AIOps and Automation Recognized as a Leader in All Areas Evaluated by Top-Tier Analyst Firm

Resolve Systems, a leader in IT automation and AIOps, announced its distinction as the only vendor to achieve “Value Leader” status (the highest ranking) in all three categories evaluated by Enterprise Management Associates (EMA) in the “EMA Radar Report: AIOps – A Guide for Investing in Innovation.”

The new analyst report assesses core AIOps use cases including incident, performance and availability management; change impact and capacity optimization; and business impact and IT-to-business alignment. Resolve’s recognition as a leader in all three areas results in large part from the company’s singular combination of a robust AIOps solution, Resolve Insights, paired with an enterprise-class automation solution, Resolve Actions.

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“Resolve is unique within the AIOps market in having a fully evolved automation suite. The company has proven that combining AIOps with full-scale automation provides tremendous value to enterprise IT organizations by fueling more agile, autonomous operations,” said Dennis Drogseth, Vice President at EMA. “Resolve customers report demonstrable improvements in OpEx efficiencies and incident management, as well as increases in the performance and reliability of critical business services. We’re excited to see what’s next as Resolve continues evolving to drive even more value for their customers.”

The report highlights Resolve Insight’s support for a wide array of IT stakeholders in proactively managing and minimizing incidents and ensuring that critical business services perform as needed. It also notes that Resolve Insights and Resolve Actions come together to bring customers powerful options in change management, change impact awareness, and cloud migration. Additional customer benefits showcased in the report include:

• Accelerated capabilities for digital transformation
• Faster time to deliver new IT services
• Improved end-user and customer experience
• Better alignment between IT and the business
• Proactive ability to prevent problems
• Faster time to repair problems
• More efficient use of infrastructure capacity for effective service delivery
• Improved compliance with industry requirements
• Reduction/consolidation of monitoring and other toolsets

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“We’re excited to be named as the only Value Leader in every category evaluated by EMA in their new AIOps Radar Report,” said Vijay Kurkal, CEO of Resolve. “This achievement further validates our product vision to deliver on the long-awaited promise of self-healing IT. By combining AI-driven insights with intelligent automation, our customers have an unparalleled ability to predict, prevent, and fix issues autonomously before they ever impact the business. Our team is thrilled to have these results recognized by a leading analyst firm.”

The Resolve platform tackles a host of IT challenges related to increasing complexity and exponential infrastructure growth. Offering a closed loop of discovery, detection, analysis, prediction, and automation, Resolve has helped enterprises achieve annual savings ranging from more than $15 million in operational costs to 99% improvement in incident response times.

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