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Transposit Announces Integrations With ServiceNow, Jira Service Management, and GitHub to Unify It Ops and DevOps and Alleviate Pressure of Continuous Change

  • Transposit Provides Over 200 Pre-built Integrations That Span Entire DevOps Lifecycle, Empowering Teams to Streamline DevOps Processes, Enhance Service Reliability, and Resolve Incidents Faster

Transposit, the DevOps process orchestration company, announced pre-built integrations with over 200 services and tools, including ServiceNow, Jira Service Management, and GitHub. Transposit’s process orchestration platform tightly connects diverse DevOps stacks, saving organizations time and money on building and maintaining custom glue code and in-house bots and tools. Transposit’s new integrations with ServiceNow, Jira Service Management, and GitHub enable teams to take an agile, collaborative, and automated approach to ITSM with runbooks that orchestrate infrastructure change processes using service request automation and infrastructure as code (IaC).

Customers today are using Transposit across a range of core DevOps use cases including incident management, response automation, GitOps, and service request automation.

“The rise of digital transformation and adoption of cloud has complicated IT operations,” said Tina Huang, Transposit founder and CTO. “Configuration of cloud infrastructure is dynamic and changing constantly. The gap between legacy ITSM and agile DevOps practices makes it difficult and costly for teams to keep up with the constant flux of infrastructure change and deluge of service requests. Our goal is to bridge this gap by empowering teams to bring their agile practices into ITSM to enhance collaboration, adapt to change, drive continuous improvement, and, ultimately, deliver value faster.”

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Transposit Delivers a Powerful Solution Through Process Orchestration

Transposit breaks down silos and unifies workflows between Dev and Ops with process orchestration. Teams can shape processes to fit their unique needs and diverse stacks with a simple translation layer that breaks down dependencies on experts and enables operations to be executed safely and consistently, regardless of experience or specialized skills in the tooling. Transposit’s composable, customizable workflows empower teams to stay agile at any size and rapidly respond to change while driving continuous improvement and traceability with automatic timelines and a full audit trail that capture both human and machine data.

Transposit unifies the tools, data, and people teams need to achieve operational excellence. It covers the entire DevOps stack with integrations including observability, monitoring, CI/CD, alerting, ticketing, cloud services, infrastructure orchestration, data management, project management, collaboration, and external and internal communications. Transposit workflows bring agility to ITSM, enabling teams to keep up with dynamic infrastructure environments. The new Transposit integrations ensure infrastructure changes can be tackled quickly, consistently, and securely.

What often takes over a dozen manual steps by various people can now be executed through a single Transposit runbook. Teams are able to submit infrastructure requests for cloud services including AWS, Microsoft Azure, and Google Cloud Platform via their ticketing systems (Jira or ServiceNow), or chat platforms such as Slack and Teams, and Transposit will automatically grab and parse the data to make it structured. Then, Transposit can either automatically create a GitHub pull request using IaC practices or a human can intervene. This significantly accelerates the fulfillment of requests, reduces the burden on human operators, and ensures infrastructure changes can be executed swiftly and consistently.

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Service Request Automation with ServiceNow and Jira Service Management

Service request management today is time consuming and a huge burden on Ops resources, slowing down access to the services that development teams need to drive innovation and customer value. New integrations with ServiceNow and Jira enable teams to automate service requests for cloud infrastructure and cloud SaaS products, reducing toil and removing bottlenecks with the ability to autonomously execute self-service operations safely across infrastructures. This reduces repetitive, manual toil for operations and boosts the productivity of DevOps teams. Transposit’s service request automation capabilities keep services flowing and stakeholders informed within communication tools teams are already working in like Slack and Microsoft Teams.

Guided GitOps with GitHub Integration

Transposit offers a more streamlined, controlled approach to Infrastructure as Code and GitOps. Transposit’s integration with GitHub enables teams to “app-ify” GitOps—also referred to as Guided GitOps—to run more consistent, secure GitOps practices through a simple user interface. Transposit provides layers of assurance as organizations adopt and improve GitOps processes. Workflows offer a safe interface to create consistent pull requests with verified, sanitized input data and managed authentication.

As a native API integration platform, Transposit integrates with multiple Git providers and takes away complexity from the user. Workflows can be customized and modified, enabling organizations to rapidly onboard new GitOps flows or iterate on existing ones.

Transposit Integration Engine Combines Pre-built Integrations with Code-level Customization

The Transposit Integration Engine underpinning the platform combines integrations with Git-based code-level customization in a serverless runtime environment, serving as a “universal translator” for APIs that abstracts away the details of specific API mechanics. The cloud-based platform makes it easy to integrate workflows to any service with an API, enabling DevOps teams to take the many components of their infrastructure and weave them together.

Transposit is extensible and integrations are based on OpenAPI Specification documents, allowing users to build new integrations with ease and create workflows that accommodate the nuances of complex and evolving stacks. Simple fork-and-modify templates enable infinite extensibility and customization using Python, Javascript, or SQL. Integrations in Transposit provide full context of user identity by connecting any number of user accounts for an integrated system and taking actions as the right user with a full audit trail.

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