Actifai and Sonar Software Launch Integrated AI Solution for Broadband Subscriber Acquisition

Today at Fiber Connect 2024, Sonar Software (Sonar), a pioneer in OSS/BSS solutions for broadband providers, and Actifai, an industry leader in AI-powered subscriber acquisition software, today announced the launch of Sonar + Actifai. This fully integrated, joint solution is designed to transform sales and operational effectiveness for internet service providers across North America.

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“We’re thrilled to partner with Sonar and bring proven AI to their customers”

The companies’ partnership embeds Actifai’s AI-powered ecommerce and phone-sales technology directly into Sonar’s b****** and operations platform. The joint approach removes common barriers to technology adoption, enabling Sonar’s extensive customer base to seamlessly access the AI enhancements.

“We’re thrilled to partner with Sonar and bring proven AI to their customers,” said Ned Brody, CEO of Actifai. “With Sonar + Actifai, we are making AI accessible to hundreds of providers that may have viewed technology or resource requirements as preventative. One of the most rewarding aspects of this partnership is removing those blockers and working to make sure that no one is excluded from the subscriber and ARPU (average revenue per user) growth that AI has made possible.”

Actifai, a niche solution only a few years ago, now powers over 20,000 weekly broadband sales. BSS/OSS constraints have been a common roadblock to small and greenfield providers’ adoption of the technology. The Sonar + Actifai partnership overcomes this challenge, further democratizing AI technology to providers of all sizes.

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Key benefits of Sonar + Actifai include:

• Enhanced Sales Effectiveness: AI-powered ecommerce and CSR sales flows significantly boost sales outcomes, driving double-digit ARPU increases and up to 30% improvement in sales conversion rates.
• Seamless Integration: Actifai’s AI capabilities are fully integrated into Sonar’s b****** and operations systems to improve revenue at the point of sale while retaining the core order management, offer adjustments, b******, and provisioning benefits Sonar customers enjoy.
• Accessibility and Affordability: Providers can access advanced AI tools without the need for costly system replacements or extensive integration projects, with ROI breakeven in only 3-4 months on average.

Sonar, known for its innovative OSS/BSS platform tailored for Internet Service providers, sees this partnership as a strategic move to enhance its service offerings and drive customer success. “At Sonar, we are committed to empowering our customers with the most advanced and flexible platform available in the market,” said Ray Bixler, CEO of Sonar. “We’re staying true to that commitment by partnering with Actifai and enabling our customers to easily access transformative AI that enhances subscriber sales.”

Existing Sonar customers caActifai n expect to hear from their customer relations manager about the Sonar + Actifai opportunity beginning in the third quarter of 2024.

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