AdvancedCare Partners with Inbox Health to Bring AI and Automation to Patient Billing
Two companies have integrated tools to bring a more seamless billing experience to market
Inbox Health, a leading patient billing and engagement technology platform, announced that AdvancedCare, an AI-driven practice management, electronic medical record, and revenue cycle solution, has launched Inbox Health across its provider network. The partnership equips AdvancedCare’s 350-practice provider network with access to a modern, omnichannel billing experience that simplifies statements, offers easy digital payments, and provides empathetic live and AI-powered support for patients who need help understanding their bills.
This partnership integrates Inbox Health’s automated billing communication and payment technology with AdvancedCare’s AI Clinical and RCM platform, delivering a unified solution that helps behavioral health and psychiatry clinics improve operational efficiency, accelerate reimbursements, and enhance patient experience.
“We’re building the platform we wish existed years ago — and we couldn’t do it without Inbox Health,” said Nick Murray, CEO of AdvancedCare. “Their expertise in patient billing and communication completes the full revenue cycle we’ve always envisioned. The old divide between EMR and PM is over — the future is unified RCM. Together, we’re not just automating work with AI; we’re creating visibility across the entire billing pipeline. We can see what’s slowing clinics down and fix it before it costs them time or money. Because at the end of the day, providers should be caring for patients, not chasing claims.”
Clinics using AdvancedCare’s AI-driven RCM platform have seen billing processes completed up to 58% faster than traditional workflows. Through this partnership, both companies aim to push that benchmark even further—helping behavioral health organizations optimize cash flow and staff productivity.
“This partnership reflects a shared commitment to making healthcare billing transparent, intelligent, and patient-friendly,” said Blake Walker, CEO at Inbox Health. “Together, we’re helping clinics gain full visibility into their financial workflows, accelerate collections, and strengthen the patient relationship in the process.”
The partnership will initially focus on behavioral health and psychiatry organizations — segments where billing complexity and staffing challenges are especially high — before expanding to additional specialties in 2026.
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