AmTrust Scores a Win-Win With Small Businesses, Ensuring Quality Care for Injured Employees

By AIT News Desk On Jun 13, 2022

Partnership with CLARA Analytics Matches Injured Employees with High-Quality Health Care Providers

AmTrust Financial Services (AmTrust), a major global specialty property and casualty insurer and third largest workers’ compensation carrier in the nation, and CLARA Analytics (“CLARA”), the leading provider of artificial intelligence (AI) technology for commercial insurance claims optimization, announced their partnership to utilize data and analytics to improve the quality of care provided to injured employees. The joint initiative between AmTrust and CLARA will lead to better medical outcomes for injured employees by matching injured employees with high-quality health care providers to help them recover more timely and effectively. When an injured employee receives high-quality care, everyone benefits — the employee, the business and the industry.

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“CLARA Treatment helps us do a better job directing injured employees to the right doctors,” said Melissa Burke, Vice President, Head of Managed Care and Clinical at AmTrust. “We know which doctors are focused on providing quality care and supporting a medically appropriate return to work. Knowing our injured employees are treating with the right doctors allows our adjusters and nurses time to focus on claim resolution. Our partnership with CLARA is an example of how AmTrust is leveraging data to improve claim handling outcomes for everyone’s benefit.”

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In early 2021, AmTrust partnered with CLARA Analytics to increase effectiveness and efficiency in claims management. AmTrust implemented CLARA’s Treatment solution, which provides claims managers and nurses with guidance in identifying the best health care providers for each claim. The product uses AmTrust and industry data to assess past provider performance across a number of attributes such as adherence to treatment guidelines and ability to facilitate a safe and prompt return to work. CLARA Treatment recommends the providers who are most likely to produce optimal outcomes to get injured workers healthy and back on the job.

AmTrust recently became the third-largest workers’ compensation carrier in the United States, cementing the company’s leadership position as a go-to resource for small businesses. The company’s mission has remained the same since its inception — to deliver outstanding insurance and risk solutions to their clients and partners around the world through innovation, niche expertise and unparalleled service.

“AmTrust has a well-earned reputation for taking great care of the small and midsized businesses who rely on them as a safety net for workers,” said Tyler Jones, Chief Customer Officer at CLARA Analytics. “CLARA’s technology supports them in fulfilling that mission.”

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