Latest Executive Journal From TTEC Explores The Difference Between Artificial And Authentic Intelligence In CX
TTEC, a leading global customer experience technology and services provider focused exclusively on the design, implementation and delivery of transformative solutions for many of the world’s most iconic and disruptive brands, has released the spring edition of its executive journal focused on the “Authentic Intelligence” created by merging humanity with automation and machine learning.
When applying artificial intelligence in context of the customer experience, humans are the real key to innovation and evolution. People bring empathy, context, and ingenuity where AI, chatbots and machine learning provide analysis, efficiency and speed – this combination is what drives true innovation. Applying a strategic, customer-focused approach to the use of AI and automation in CX better enables interactions, empowers humans and increases engagement.
“Digital transformation focused around the customer experience is not just about technology implementation but also about how humans carry forward the output of that technology,” said Tony Tsai, Chief Innovation and Information Officer, TTEC. “Brands which employ a thoughtful approach to automation and AI, including use of analytics and insights blended with the human touch at key moments of impact, will deliver on the promise of truly exceptional customer experience.”
This issue, “I am A.I.: The Emergence of Authentic Intelligence,” features perspectives on AI including:
Each quarter, TTEC publishes its latest thinking in its executive journal, Customer Strategist. It features new ideas, best practices, and real-world examples of customer experience excellence in action.
TTEC is a leading global customer experience technology and services provider focused exclusively on the design, implementation and delivery of transformative solutions for many of the world’s most iconic and disruptive brands. The Company delivers outcome-based customer engagement solutions through TTEC Digital, its digital consultancy that designs and builds human-centric, tech-enabled, insight-driven customer experience solutions for clients and TTEC Engage, its delivery center of excellence, that operates customer acquisition, care, growth and digital trust and safety services. Founded in 1982, the Company’s 50,500 employees operate on six continents across the globe and live by a set of customer-focused values that guide relationships with clients, their customers, and each other.
Metal scrap market forecasting Ferrous material transportation logistics Iron waste reprocessing center
Ferrous material weight measurement, Iron recovery plant, Metal byproduct utilization
Copper scrap compliance Copper scrap weighing Metal recycling and recovery facility
Copper cable analysis, Scrap metal reclamation and recovery, Copper scrap sustainability reporting
Link exchange is nothing else except it is only placing the other person’s website link on your page at proper place and other person will also do same for you.
I constantly spent my half an hour to read this website’s posts every day along with a cup of coffee.
Appreciate the recommendation. Will try it out.
ГГУ имени Ф.Скорины
I always emailed this weblog post page to all my friends, as if like to read it after that my links will too.
Hey There. I found your blog using msn. This is a very well written article. I will be sure to bookmark it and come back to read more of your useful information. Thanks for the post. I will definitely comeback.
I love your blog.. very nice colors & theme. Did you create this website yourself or did you hire someone to do it for you? Plz answer back as I’m looking to design my own blog and would like to know where u got this from. thank you
This is very fascinating, You are an overly professional blogger. I have joined your feed and look forward to in the hunt for more of your great post. Also, I have shared your site in my social networks
Pretty section of content. I simply stumbled upon your blog and in accession capital to say that I acquire in fact enjoyed account your blog posts. Any way I’ll be subscribing on your augment or even I fulfillment you get right of entry to consistently rapidly.
I was very happy to discover this web site. I wanted to thank you for your time due to this wonderful read!! I definitely enjoyed every bit of it and I have you bookmarked to check out new stuff on your blog.
Hey there! I’ve been following your weblog for a long time now and finally got the bravery to go ahead and give you a shout out from Austin Tx! Just wanted to tell you keep up the fantastic job!
A person necessarily lend a hand to make significantly articles I would state. This is the first time I frequented your web page and so far? I amazed with the research you made to create this actual publish amazing. Great activity!
I am in fact thankful to the owner of this site who has shared this great piece of writing at at this place.
1Мойка самообслуживания под ключ – уникальная возможность начать простой в управлении бизнес. Идеально для начинающих предпринимателей.
It’s awesome for me to have a web site, which is useful designed for my knowledge. thanks admin
There is definately a lot to learn about this topic. I love all the points you made.
It’s hard to find well-informed people for this topic, but you sound like you know what you’re talking about! Thanks
I couldn’t resist commenting. Very well written!
Enter the world of online gaming – Adventure, thrill, and fun await Lucky Cola
Endless fun, endless rewards start playing today! Hawkplay
Get hooked on the fastest-growing online games of 2024 Lucky Cola