Avista Senior Living Expands Partnership with SafelyYou to Provide Innovative AI Video Technology for Fall Detection and Prevention

Avista Senior Living, a provider of innovative, quality care for seniors, announced the expansion of its partnership with SafelyYou, the leader in empowering safer, more person-centered dementia care through real-time AI video technology and 24/7 remote clinical experts. With today’s news, nine more Avista communities now have access to SafelyYou’s world-leading technology, which offers a new standard of care that addresses silent falls, provides peace of mind for families, and drives move-ins to Avista’s communities.

“Kindness is at the core of what we do at Avista—it comes from a deep concern for our residents, their families, and our employees,” said Craig Ahlstrom, Jr., chief operating officer of Avista Senior Living. “Part of that concern is driving the highest standard of care, and embracing innovation when it makes better-quality care possible. With SafelyYou, we saw the opportunity to adopt advanced technology seamlessly to help solve one of the most complex and costly challenges any senior care provider faces: resident falls. SafelyYou has not only helped us reduce risks and unnecessary ER visits, it’s also helped us reduce response times, so residents get the care they need faster. It’s the very definition of innovation, making us more efficient, more effective, and able to elevate the quality of care we provide.”

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Since Avista’s launch of the technology in March 2021, SafelyYou has been able to detect falls that were previously silent (12% of total falls detected). These silent falls are defined as unintentional on-the-ground events where the resident is able to self-recover, and often result in injuries of unknown origin. With SafelyYou’s technology, residents receive proper medical attention, even after a silent fall, and the risk of injuries going undetected and untreated is mitigated.

In addition to addressing silent falls, SafelyYou’s technology provides higher visibility into the severity of falls, thus reducing unnecessary emergency room (ER) visits. For instance, with the help of SafelyYou, Avista determined that 20% of falls were intentional self-lowering, but would have caused incident reports and ER visits without video evidence proving otherwise. In fact, SafelyYou fall videos showed that only 1% of falls necessitated an ER visit, saving Avista residents and their families the emotional toll of visiting the hospital and cost of hospital bills while allowing staff to provide the appropriate level of care based on the severity of the fall.

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“We’re thrilled to be able to support more residents, staff, and families of Avista communities,” said George Netscher, founder and CEO of SafelyYou. “The results we’ve achieved with them are so critically important, especially those silent falls. Helping the community to now see falls that would’ve otherwise gone undetected—with the potential for injuries to have gone untreated because they were unknown—means residents are better able to get the care they need. And that’s what it’s all about. Better outcomes for residents. Innovation is at its best when it improves quality of care. That’s what SafelyYou is doing in Avista communities—and communities from coast-to-coast.”

The adoption of SafelyYou’s technology demonstrates Avista’s commitment to providing innovative solutions for its residents and families. The partnership also highlights SafelyYou’s momentum in driving enhanced outcomes through innovation, which is the new standard for meeting the needs of senior care today.

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