This is our AI Daily Roundup. We are covering the top updates from around the world. The updates will feature state-of-the-art capabilities in artificial intelligence (AI), Machine Learning, Robotic Process Automation, Fintech, and human-system interactions. We cover the role of AI Daily Roundup and its application in various industries and daily lives.
Salesforce Announces Slack GPT, Unlocks Power of Conversational AI for Work
Salesforce the global leader in CRM, announced Slack GPT, a new conversational AI experience natively integrated into Slack that will transform how work gets done. Slack GPT will deliver the ability to use generative AI app integrations, different language models, and the power to tap into secure customer data insights from the Customer 360 and Data Cloud.
TTEC Expands AI Customer Experience Solutions for Global Clients
TTEC Holdings,a leading customer experience (CX) technology and services innovator for AI-enabled CX solutions, announced an expanded suite of artificial intelligence (AI) offerings incorporating the latest in generative AI for its CX solutions.
Merkle Demonstrates Amazon Ads Expertise with Certified Partner Status
Merkle, dentsu’s leading technology-enabled, data-driven customer experience management (CXM) company, announced it has achieved the “clean room analytics certified service” as part of the Amazon Marketing Cloud partner program, which was launched in beta last year. This program recognizes Amazon Ads Partners who demonstrate expertise and engagement with Amazon Marketing Cloud (AMC) and deliver growth to advertisers.
Zoho Integrates OpenAI with Zia, Strengthening Generative AI Capabilities While Upholding Core Tenets of AI Strategy
Zoho Corporation, a leading global technology company, announced execution plans and ongoing investment in AI, beginning with the launch of 13 generative AI Zoho application extensions and integrations, powered by ChatGPT. Generative AI is the latest step along the company’s innovation roadmap, blending third-party intelligence with Zia, Zoho’s powerful AI engine, which runs on Zoho’s secure cloud.
New Appian Platform Democratises AI for Process Automation
Appian announced the release of the latest version of the Appian Platform for process automation. The new release introduces AI Skill Designer, a low-code way to build, train, and deploy custom machine learning (ML) models.
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