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DigitalOwl and RGA Form Collaborative Underwriting Technology Partnership

DigitalOwl, an insurance technology company that utilizes artificial intelligence to interpret and transform medical records into a comprehensive and interactive Digital Underwriting Abstract, and Reinsurance Group of America, Incorporated (RGA), a leading global life and health reinsurer, announced a collaborative partnership designed to strengthen and streamline the underwriting process.

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“RGA has dedicated many years to understanding the complex landscape of digital health data”

“DigitalOwl’s mission is to support underwriters and claims analysts by using technology to help them be both more efficient and more accurate in their decisions,” said Jennifer Richards, VP Life Insurance at DigitalOwl. “Our partnership with RGA will take our product to the next level by ensuring we’re extracting and presenting exactly the data points required for accurate decisions. There really is no other product quite like ours in the market.”

The Digital Underwriting Abstract (DUA) includes more than 50 Key Impairment Analyses (KIA) that groups all essential information for each impairment into a comprehensive summary. The partnership with RGA will make the KIA for each condition even more valuable to underwriters and claims professionals because the key data points will now be 100% aligned with underwriting manuals, such as RGA’s Global Underwriting Manual (GUM). Additionally, DigitalOwl will expand its structured data file to include each of these data points, delivering a more efficient ingestion process for rules engines and for clients to utilize for mortality and morbidity analysis of inforce blocks.

The Digital Underwriting Abstract (DUA), enhanced with the underwriting and mortality expertise from RGA, helps strengthen both parties’ core offerings and further solidifies both RGA and DigitalOwl’s dedication to increased digitization and evolution of the insurance industry.

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“RGA is deeply committed to the advancement of digitization and automation to expedite the utilization of EMRs and other digital underwriting data and non-digital assets,” said Dave Rengachary, Senior Vice President, Head of Underwriting, U.S. Mortality Markets, RGA. “DigitalOwl’s ability to digitize both EMR data and traditional APSs is a giant leap forward in this quest. We are excited to partner with our clients to leverage this tool to gain new efficiencies and underwriting insights.”

“RGA has dedicated many years to understanding the complex landscape of digital health data,” said Maria Beaulieu, Vice President, Digital Underwriting Transformation, Strategic Underwriting Initiatives, RGA. “This knowledge and experience uniquely positions us to work with partners to further refine their products to satisfy the underwriting use case and to deliver to the market a long-awaited digital solution.”

DigitalOwl is also launching Version 4.0 of the DUA in this month, which will include several significant enhancements:

  • Enhanced data extraction for habits such as tobacco, alcohol, and marijuana, plus several key medical impairments based on RGA’s underwriting expertise and the RGA GUM
  • Improved functionality to further streamline processing
  • A succinct narrative summary of each medical encounter utilizing revolutionary AI/generative text technology

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