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FixStream Expands Artificial Intelligence for IT Operations (AIOps) Integration into Oracle Applications

Industry-First AI Analytics Platform to Predict Business Issues Across Hybrid IT Showcased at Oracle OpenWorld 2018

FixStream, a Gold Partner in the Oracle Partner Network (OPN), and a pioneer in solutions for Artificial Intelligence for IT operations (AIOps), announced expanded support of its AIOps Platform with Oracle applications. With FixStream, companies can now for the first time quickly detect and predict application issues in real time using advanced end-to-end correlation and visualization using its AI and machine learning solution.

The company will be demonstrating their flagship solution and exhibiting at the annual Oracle OpenWorld Conference this week at the Moscone Center, San Francisco, on October 22–25, 2018.

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Modern IT Operations lack real-time, accurate visibility across their hybrid IT environments. FixStream provides IT Operations with one of the industry first multi-layer correlation and predictive analytics across business KPIs, application and infrastructure entities, automating the discovery and mapping of critical business processes to application process flows, hosts, backend databases and infrastructure entities such as switches, routers and storage arrays.

With these new integrations announced, FixStream’s AIOps solution will now provide out-of-the-box discovery and correlation with the following Oracle applications:

  • Oracle RAC Databases – with ASM
  • Oracle E-Business Suite – with WebLogic JVMs, Concurrent Managers and Workflows
  • Oracle Communications Products (Oracle Communications ASAP, Oracle Communications Order and Service Management (OSM), and Oracle Communication Unified Inventory Management (UIM))
  • Oracle Siebel’s CRM
  • Oracle SOA Fusion Middleware (BAM, BPM, OSB)
  • Splunk for Alerts and Warnings for Databases and WebLogic
  • ServiceNow ITSM for Oracle Products

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FixStream provides integration with other Oracle products, such as Oracle ERP Cloud, Oracle JD Edwards, Oracle Real Applications Clusters (RAC) and Oracle Fusion Middleware. FixStream’s AIOps platform is also available in the Oracle Cloud Marketplace offering added value to Oracle Cloud application customers.

The City of Las Vegas integrated FixStream’s Artificial Intelligence for IT Operations (AIOps) solution into its Oracle ERP system, and according to Michael Sherwood, Director, Information Technology for Las Vegas, it has completely changed the way they see network failures. “The AIOps system tells us immediately where the problem is precisely. Previously, we would know the system was down, but tracking down the exact failure point was like finding a needle in a haystack. The FixStream system visually tells us immediately where and what the problem is. It’s a huge time-saver, enabling us to fix serious problems in minutes or hours, instead of the days it used to take us.”

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