Glean Delivers First Truly Enterprise-Grade Chat Assistant, Unlocking the Power of Generative AI for the Workplace

Glean announced Glean Chat, a generative AI assistant that supercharges workplace productivity by enabling users to answer questions, analyze and synthesize information, and create new insights, sourced exclusively from up-to-date, relevant information across their company’s knowledge base. Glean Chat is grounded in Glean’s trusted knowledge model to ensure unrivaled levels of accuracy, security and personalization, and is the first solution that safely and reliably delivers the power of conversational AI to the enterprise.

Information you can trust, from across all your company’s data sources: Glean Chat automates the work of sifting through documents, conversations, and applications across your enterprise — analyzing, extracting and synthesizing information to create useful summaries and insights. Glean Chat is the only platform that works across all your company’s applications and knowledge sources, including Microsoft 365, Google Workspace, Salesforce, Jira, GitHub and nearly 100 more applications, so you can get a summary of your project team’s progress and conversations, find the status and chatter around a customer deal, or surface product feedback from hundreds of sales calls, all in one place.

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Personalized and secure: Based on its deep understanding of your company’s content, employees, activity and how they relate to one another, Glean Chat delivers answers that are highly customized to each individual user. These answers are not only personalized for relevance to each user, but adhere to all real-time enterprise data permissions and governance rules, ensuring that there’s no data leakage.

Ready to deploy, up and running in days: Glean has spent four years building a platform that leverages the latest advancements in machine learning and retrains deep learning language models on each company’s specific knowledge base. Because of this work, Glean customers benefit from the latest generative AI breakthroughs without having to build and maintain their own platform to connect advanced AI with their data. Glean can be deployed in just days, without engaging professional services, so businesses don’t have to wait to take advantage of the next wave of workplace technology.

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“Business leaders have seen the power of ChatGPT in the consumer arena and are eager to harness its potential to dramatically improve productivity and performance in the workplace,” said Arvind Jain, CEO of Glean. “But enterprise data is complicated and different from the data on the public Internet and there have been serious obstacles to overcome, including the risks of hallucination and data leakage. Glean is the only company that has solved how to bring your enterprise knowledge together with the reasoning power of LLMs to deliver an accurate, secure conversational AI experience at work.”

“Glean Chat has been a game-changer for Super.com. It’s incredible how it can answer complex questions and provide clear answers within seconds,” said Henry Shi, Co-Founder of Super.com. “I can’t imagine working without it now — it has become a must-have tool for our employees. We’re living in the future!”

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