Infobird Engaged with Global Multinational Enterprise to Drive the Digital Transformation in the Food Service Distribution Industry

Infobird Co., Ltd, a leading provider of AI-powered customer engagement solutions in China, announced that it has recently engaged with a globally well-known multinational enterprise to deploy its digital SaaS product “Retail Rubik’s Cube”, developed by Shanghai Qishuo Network Technology Co., Ltd, a subsidiary of Infobird. Retail Rubik’s Cube is designed to empower the digital operational analysis of offline stores. This new customer win is an important milestone for Infobird and represents its first client in the food service distribution industry. Currently, this multinational customer operates in more than 10 different sectors, including such businesses as agriculture products, retail, finance, food service distribution and real estate. Today it is one of the largest foreign-invested enterprises with the most investment projects in China.

With the continuous growth of the social economy and the rapid urbanization in China, income level per capita has been improving, leading to a significant change in lifestyle for many. The food service distribution industry has become an indispensable part of people’s daily lives. How to improve competitiveness and further expand the market has become the primary area of focus for major restaurant leaders.

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During this engagement, Infobird will leverage Retail Rubik’s Cube to provide the client with customer intelligent hardware, artificial intelligence algorithm and industry consultants to form a set of overall solutions for store operation improvement. The initiative will primarily cover three major areas of operational status for restaurants, which includes customer flow analysis, customer engagement and merchandising. The analytical data based on the above three areas of operation is expected to empower the client to better understand how the restaurants are performing and potential areas for improvement, in order to enhance the performance and growth of each individual restaurant. In addition, based on historical data collection and situation analysis, predictive analysis of possible scenarios can be conducted in advance for each individual restaurant, enabling them to deploy resources and respond in advance, providing useful reference for more accurate marketing.

As a leading AI SaaS software service provider in China, Infobird is committed to making our clients’ customer engagement smart and personalized. Through comprehensive intelligent product systems such as cloud call center, AI Chatbots, intelligent cloud customer service, and intelligent quality inspection, we empower clients with standard and intelligent software products for the whole customer engagement process. Our subsidiary, Shanghai Qishuo Network Technology Co., Ltd, broadens our market expansion potential in the retail and now the food service distribution   industry, as we are able to provide a more comprehensive online and offline customer engagement solution to clients.

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