Introducing FlowspaceAI for Freight, a First-Ever AI Concierge for Ecommerce and B2B Brands

Utilizing AI technology purpose-built for fulfillment, new tool automates transportation and freight management workflows

Flowspace, the software platform and distribution network powering independent fulfillment, introduced FlowspaceAI for Freight, a new concierge tool for DTC and B2B brands powered by artificial intelligence (AI) and machine learning.

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“AI only amplifies the power of the Flowspace platform and its ability to meet the needs of merchants.”

The FlowspaceAI technology is purpose-built for fulfillment. Developed in-house with data privacy at the forefront, the technology leverages advanced large language models to automate workflows, reduce manual tasks, and improve efficiency for merchants.

FlowspaceAI for Freight is the company’s latest AI-powered tool, a first of its kind offering designed to eliminate many of the tedious, time-consuming processes involved in transportation and freight management. The tool instantly adds booking date confirmations to orders and generates and attaches appropriate documentation, improving workflows and processes.

“Harnessing the power of automation, FlowspaceAI for Freight is a cutting-edge tool that empowers our customers to achieve unprecedented levels of efficiency and productivity,” said Karen Chao, Vice President of Product at Flowspace. “AI only amplifies the power of the Flowspace platform and its ability to meet the needs of merchants.”

“Flowspace is dedicated to developing products that provide value and increase operational excellence for our customers,” Flowspace Vice President of Engineering John Tokash added. “As the role of AI-powered automation expands, Flowspace is building along the leading-edge of emerging technologies, committed to maintaining the privacy and security of merchants benefiting from these tools.”

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Beyond FlowspaceAI for Freight, Flowspace’s Network Optimization tool leverages AI to recommend an optimized fulfillment footprint, enabling customers to maximize efficiency, reduce costs, and minimize environmental impacts. The company also uses FlowspaceAI technology to examine merchants’ data to effortlessly uncover patterns and trends that can improve fulfillment operations, as well as inform future marketing, advertising or sales strategies.

Harnessing the power of AI and machine learning, Flowspace is revolutionizing fulfillment management technology. The company’s full-service fulfillment management solution for brands creates strategic advantage in the supply chain through rich data, actionable insights, and multichannel orchestration.

Recently recognized as a leading provider of fulfillment software and services, Flowspace is trusted by more than 500 brands to enable efficient, reliable omnichannel fulfillment from any source, to any end customer. Its open platform is equipped to integrate with systems, channels, and partners across the retail ecosystem, including direct to consumer (DTC) storefronts, third-party marketplaces, brick-and-mortar retailers, and beyond.

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