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Legrand India Elevates its Digital Transformation Journey with the Nividous Intelligent Automation Platform

Nividous‘ customer, Legrand India, a global leader in electrical and digital building infrastructure, has taken a step forward in its digital transformation journey by harnessing the power of Artificial Intelligence (AI), Machine Learning (ML), Intelligent Document Processing (IDP), and workflow automation capabilities native to the Nividous platform. This strategic partnership has further enabled Legrand India to adopt a holistic approach to its automation goals, enhancing operational efficiency and driving innovation across the organization.

Legrand has always focused on creating value for its stakeholders and excelling at all levels and identified its core accounts payable (AP) operations as one of the key actions for their enterprise-wide automation initiatives.

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The customer aimed to bring a more streamlined approach to improve its AP operations, involving multiple factories and entities across various locations. The process required advancements in automating all possible manual work to free up their skilled employees, enhancing end-to-end process turnaround times, effectively managing a large influx of invoices, and strengthening overall process visibility and tracking.

To address the need for improvements, Legrand India partnered with Nividous to leverage its intelligent automation platform for seamless, end-to-end automation of the AP processes. This straight-through process automation approach enabled them to enhance process efficiency by 85%, reduce human errors by 90%, and achieve a 98% data extraction accuracy rate.

Furthermore, Legrand India is actively utilizing the platform’s capabilities to optimize and streamline complex workflows across multiple departments.

Here are the key benefits that Legrand India has achieved after implementing the Nividous Platform:

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  • Elimination of rework for duplicate and incorrect invoices.
  • Predefined Service Level Agreements (SLAs) to ensure timely task completions.
  • Centralized vendor payments processing.
  • Elimination of payment delays and cash flow issues.
  • Complete visibility through reports, dashboards, and audit trails.
  • Easy to scale up to automate more processes.

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Mr. Laxmana Murthy, Director of Digital Transformation and Strategic Projects – Group Legrand India, says, “The success of any digital project depends on a) the capabilities and the robustness of the platform itself, and b) room for adaptation within the process, platform, and the way it is implemented. Nividous’ implementation is extremely good in clearly understanding our needs and the overall execution. Nividous meets our expectations concerning achieving desired results – we achieved excellent accuracy levels through their intelligent OCR-enabled data extraction and consistent performance.”

He added, “We are in an advanced stage of building a collaborative platform to streamline our intricate Design to Dispatch Projects. With this initiative, we aim to elevate our customer excellence and address even the most complex business challenges by harnessing the core capabilities of the Nividous platform.”

Shvetal Desai, Co-founder at Nividous, echoes the testimony by stating, “Nividous advocates a holistic approach that helps businesses unlock the true potential of intelligent automation technologies. We were pleased to discover that Legrand’s vision seamlessly aligned with our approach, paving the way for a fantastic business relationship. We worked closely with the Legrand team to understand their vision for achieving end-to-end process automation. With Nividous’ unified platform, which boasts native capabilities in low-code process automation, AI/ML, IDP, and RPA, we consistently delivered the desired outcomes. The Nividous platform has also helped the customer to eliminate any dependencies on other products and vendors.”

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[To share your insights with us as part of editorial or sponsored content, please write to sghosh@martechseries.com]

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