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Lyric Opera of Chicago Welcomes Guests with Innovative, Welcoming Security Screening

Evolv Technology the leader in AI based-weapons detection security screening, announced its partnership with the Lyric Opera of Chicago, one of the world’s greatest opera companies.

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“People should be transformed when they attend the theater and not consumed with anxiety about gun violence or frustration from a cumbersome security experience”

Known for delivering thought-provoking and relevant programming to the Chicago community, Lyric Opera has now added the state-of-the-art Evolv Express screening solution to help keep patrons safe in a positive, noninvasive, and welcoming manner. Unlike metal detectors, Evolv Express uses powerful sensor technology with artificial intelligence (AI) to provide safer, more accurate threat detection at unprecedented volume and speed, enabling guests to get to their seats promptly without added disruption or anxiety at the entrance. Express distinguishes between weapons and everyday items, such as cell phones and keys, so people do not need to always empty their pockets and bags or wait in long lines at security. In addition to opera performances, the Lyric Opera is home to the Joffrey Ballet as well as musicals and welcomes approximately 100,000 people each season.

With anxiety around gun violence escalating, not only in Chicago, but nationally, Lyric Opera was seeking ways to enhance security without sacrificing the experience of its established and newer audiences. Full house performances can mean upwards of over a thousand patrons entering the theater prior to each show’s start time. With Express, Lyric Opera is now able to screen 1,600 of guests in less than 30 minutes. Patrons pass through security fast enough that those arriving shortly before curtains open have the ability to get to their seats on time.

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“The safety of our audiences, performers and staff is the top priority for us,” said John Yelen, senior director of facilities for Lyric Opera House of Chicago. “We considered other options, such as walkthrough magnetometers and hand-held wands, for primary security screening, but they simply weren’t a fit. We are committed to providing best-in-class experiences for our guests from the moment they walk through the door to moment they sit down to experience the acclaimed talent that graces our stage. From a security standpoint, the Evolv Express met that requirement.”

“People should be transformed when they attend the theater and not consumed with anxiety about gun violence or frustration from a cumbersome security experience,” said Peter George, CEO of Evolv Technology. “We are delighted to welcome Lyric Opera into our community of venues partnering with Evolv to help make the places where people gather safer.”

Lyric Opera joins hundreds of venues around the country turning to Evolv to help make their venues safer without compromising experience, including theme parks, stadiums, schools and hospitals. Notable performing arts venues partnering with Evolv include the Indianapolis Symphony Orchestra, New York City’s iconic Lincoln Center, and the Denver Performing Arts Complex,

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[To share your insights with us, please write to sghosh@martechseries.com]

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