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Mercante Technologies to Launch AI-Powered Customer Support Platform

Mercante Technologies to launch automated B2B solution backed by AI-powered tools and competitive pricing. 

The team at Mercante Technologies are currently deep into the development phase of its groundbreaking AI-powered customer support solution. By leveraging cutting-edge technologies and AI algorithms, Mercante is crafting a platform designed to redefine the paradigms of business communications.

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Mercante is in the final stages of refining all aspects of the solution to ensure peak performance and user-friendly interactions upon release. The Minimum Viable Product (MVP) is expected to launch in Q4, 2023, and will provide businesses with a transformative tool to greatly elevate their customer support experience.

Solutions, Tools, and Benefits 
The Mercante platform will offer a broad range of automated solutions and tools that will benefit online businesses, including:

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  • Email Broadcast and Response Service: This tool can answer questions and respond to inquiries about business products instantly, converting potential leads into customers.
  • AI-backed Customer Service Experience: With Mercante’s AI, businesses can ensure swift, precise, and tailored interactions, mirroring the depth and nuance of human interactions.
  • Seamless Integration: Transcending traditional email outreach, Mercante integrates with modern platforms, offering features like embedded online chats, Telegram compatibility, and more to come.
  • Live AI chatbot: This tool converts website visitors into leads and paying customers by simplifying their cognitive workload.
  • Marketing Campaign Analytics: Mercante can also manage more complicated needs such as email marketing campaigns and help track important statistical insights from the site’s intuitive dashboard.

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All these solutions are designed to maximize the user’s conversion rate. Mercante isn’t solely about communication, it’s a tool for growth. By elevating user interactions, businesses can witness a surge in conversion rates, seamlessly transforming leads into dedicated customers, and never miss a message again.

Viktor Rozenko, Head of Product at Mercante Technologies stated: “We want users to be able to focus solely on running their businesses, while we handle the correspondence. The launch of our AI-backed solution is an open invitation for businesses globally to focus on their primary vision, leaving the complexities of customer interaction to our team of trusted experts.”

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 [To share your insights with us, please write to sghosh@martechseries.com] 

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