OBIO’s Early Adopter Health Network (EAHN) and the City of Kawartha Lakes Family Health Team Launch a Project with AI Platform Goji Voice to Improve Patient Experience

The Ontario Bioscience Innovation Organization (OBIO) and the City of Kawartha Lakes Family Health Team (CKL FHT) are launching a project in Ontario through OBIO’s Early Adopter Health Network (EAHN) to improve the patient and provider experience, and enhance health outcomes via Goji Technology Systems’ innovative artificial intelligence (AI) virtual assistant platform, Goji Voice.

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With Goji Voice, clinicians can easily and seamlessly record their interactions with patients using their computers or mobile devices. This allows them to easily capture the entire conversation rather than taking notes or communicating through a computer screen, which can negatively affect the patient-clinician interaction. Goji Voice then converts the recorded conversation into text and makes it available to the clinician, who can quickly review the notes, highlight key points and add new information.

Once the clinical notes have been captured in the system, Goji Voice allows clinicians to save them directly into their medical systems through a simple integration offered by Gojitech. Goji Voice also captures clinical insights, reminders and actions such as follow-ups, tests, orders and more. This way, the clinician no longer needs to manually track notes or actions. Goji Voice is built with robust privacy and security safeguards required for adherence to jurisdictionally applicable legislation/regulations (e.g., PHIPA in Ontario, HIPAA in the US and GDPR in Europe), and stores and maintains data residency in local jurisdictions to provide the utmost data protection.

Gojitech and CKL FHT are excited about the progressive deployment and evaluation of Goji Voice at several clinical locations. Aligned with the quadruple aim of healthcare, the OBIO-funded project will assess Goji Voice’s impact in restoring face-to-face interaction between clinicians and patients, the quality of its clinical documentation automation, the value of recorded and transcribed encounters for clinicians, and the utility of codified data for analytics.

This announcement continues to reflect OBIO’s commitment and momentum to “bringing Canadian innovation to Ontario’s health system and the world,” by expanding the EAHN™ program to include primary care organizations such as Ontario’s Family Health Teams.

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“Primary health care is a vital part of Ontario’s healthcare system, as we help to reduce hospital admissions and reduce health complications through prevention, access, early intervention and education. Our adoption of digital technologies has had a positive impact, but at times it has also led to an increased time spent on administration and non-direct clinical care. We hope that innovative solutions like Gojitech’s will contribute to overcoming clinician burnout due to digitization, improve the quality of time spent on clinical care, enhance the accuracy and breadth of data for analytics that lead to better planning and decision making, and ultimately, provide better and more efficient access to patient care,” says Aasif Khakoo, Executive Director, City of Kawartha Lakes Family Health Team.

“We are thrilled to be selected by OBIO® and the City of Kawartha Lakes Family Health Team to showcase our technology and its value to clinicians at CKL FHT. We are confident that Goji Voice will improve patient care by enabling CKL FHT clinicians to focus more on their patients and less on their computer screens. We are impressed with and thankful to OBIO® and the CKL FHT for their passion to transform healthcare through adopting Canadian innovation. Without the vision of organizations like CKL FHT and OBIO®, innovation adoption in Ontario can be challenging and sometimes feels out of reach,” says Roe Sivanandan, President and CEO of Gojitech.

“We are very pleased to support the partnership between the City of Kawartha Lakes Family Health Team and Gojitech, which represents the first EAHN™ project in a family health team,” says Maura Campbell, President and CEO of OBIO®. “Our vision for EAHN™ is to collaborate across the ecosystem and grow a network that will ensure excellent patient care, which means expanding beyond the hospital setting.”

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