Quiq and Carahsoft Partner to Enable the Adoption of Trusted Agentic AI Solutions in the Public Sector

Powerful Agentic AI Solutions Now Available to Federal, State and Local Governments and Academic Institutions to Improve Citizen and Student Support and Service Experiences

Quiq, the leader in enterprise-grade agentic AI for citizen experience solutions, and Carahsoft Technology Corp., The Trusted Government IT Solutions Provider, today announced a partnership. Under the agreement, Carahsoft will serve as Quiq’s Public Sector distributor, making the company’s innovative AI Studio, AI Agents and AI Contact Center available through Carahsoft’s reseller partners and NASA Solutions for Enterprise-Wide Procurement (SEWP) V, Information Technology Enterprise Solutions – Software 2 (ITES-SW2), National Association of State Procurement Officials (NASPO) ValuePoint, The Interlocal Purchasing System (TIPS), OMNIA partners, E&I Cooperative Services Contract and The Quilt contracts.

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“The potential for efficiency gains and cost savings with digital messaging and agentic AI solutions is tremendous in the Public Sector,” said Mike Myer, CEO and Founder at Quiq. “Leveraging AI agents for process automation across voice and asynchronous channels will be key to improving the service and support U.S. citizens receive – which will help build more trust in Government entities, while reducing overhead. It’s time for citizens to get better service from all levels of Government, whether that’s self-service through an AI agent, or an interaction with a human agent assisted by AI on the digital channel of their choice. We’re excited to partner with Carahsoft to make safe, proven AI accessible to the Public Sector.”

“The potential for efficiency gains and cost savings with digital messaging and agentic AI solutions is tremendous in the Public Sector,” said Mike Myer, CEO and Founder at Quiq. “Leveraging AI agents for process automation across voice and asynchronous channels will be key to improving the service and support U.S. citizens receive – which will help build more trust in Government entities, while reducing overhead. It’s time for citizens to get better service from all levels of Government, whether that’s self-service through an AI agent, or an interaction with a human agent assisted by AI on the digital channel of their choice. We’re excited to partner with Carahsoft to make safe, proven AI accessible to the Public Sector.”

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While Quiq is best known for its enterprise-grade agentic AI solutions, it initially launched as a digital messaging platform that connects organizations with their citizens and students across popular channels, including web chat, SMS, Facebook Messenger, X, WhatsApp and Apple Messages for business. From Large Language Models, Generative AI and now Agentic AI, Quiq has advanced its technology while maintaining strict standards for safety, security and citizen service. The company has transformed its original messaging platform into an AI Contact Center, featuring AI-powered capabilities that enhance citizen experience and speed up resolution times, whether interactions occur with AI agents or human agents assisted by AI.

“We chose to partner with Quiq as they offer what Public Sector organizations need to modernize their service channels safely with AI,” said Michael Adams, Program Executive for AI Solutions at Carahsoft. “Quiq has created a rapid agentic AI builder with its AI Studio, which includes all the tools, integrations and guardrails needed throughout the AI development life cycle, as well as the real-time observability and analytics necessary once AI Agents are deployed and scaled. The availability of AI Studio through our reseller partners enables Public Sector engineers to have complete control and insight into their AI solutions, empowering them to confidently embrace game-changing technology and deliver the timesaving, self-service citizens expect today.”

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