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TrueML Names Thomas Overton as CTO

One True Holding Company d/b/a/ TrueML, a financial technology software company developing machine learning-driven products that enable intelligent, digital communication in the financial services space, today announced that Thomas Overton will join as Chief Technology Officer.

TrueML develops software using patented machine learning technology to create a digital-first process that aligns with consumer communication preferences. As a mission-driven company, TrueML aims to bring solutions to the marketplace that redefine how creditors and consumers engage in debt collection.

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TrueML’s mission is supported by data scientists, financial services industry experts and customer experience enthusiasts collectively building technology to serve people in a digital-first way by recognizing their unique needs and preferences as human beings and endeavoring toward ensuring nobody gets locked out of the financial system.

“I am excited to join an organization driven to change the way an ages-old industry functions through digital innovation,” said Overton. “Technology is at the heart of TrueML and machine learning is a key aspect of the company’s overall growth strategy. The data scientists and engineers are incredibly talented and take the opportunity to produce a meaningful impact on the customer experience very seriously. I look forward to working with and empowering this team to deliver a world-class technology platform that gives consumers agency over their financial health.”

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With 25 years of experience in the technology space and a background as a full stack engineer and architect, Overton brings a broad range of skills from leadership, operational excellence, and scalable architecture to data governance and regulatory compliance. Overton most recently served as CTO and acting CISO at Crunchyroll as part of Sony where he directed technology strategy, guided architectural design, and ensured secure and compliant operations for the company’s portfolio of cloud-hosted OTT, E-commerce, and game services. In 2018, he facilitated the acquisition of Crunchyroll by WarnerMedia, and in 2021 operated in a leading role to successfully complete Sony’s acquisition of Crunchyroll for ~$1.2 billion. Previously, Overton’s unique media and tech background led his path through systems engineering, data center build outs, color science, software development for B2B and B2C products, running an R&D division, and eventually leading product and engineering teams.

“At TrueML, we are building digital solutions to real problems, and the pace of innovation is high. We expect significant continued growth in 2023, and having experienced leadership for this focus area is critical to ensure that what we’re building is not only effective and sustainable, but also compliant and scalable,” said Steve Carlson, President of TrueML. “I’m confident that Thomas’ leadership and technical expertise will support our business goals and, as a result, our mission to deliver industry-leading software that will transform the experiences of millions more financially distressed consumers in the coming years.”

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