Veryfi and Navan Announce Webinar on Product Success with Customer-First Approach

Veryfi, using artificial intelligence (AI) technology to instantly transform documents into structured data, announced its upcoming webinar, “Putting Customers at the Heart of Innovation: How a Customer-First Approach can Drive Product Success” to be presented with Navan (formerly TripActions) on March 21 at 10 a.m. Pacific Time.

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“By involving customers in the innovation process, Navan gains valuable insights into the user experience, which helps to guide the development of new products and services”

The webinar will cover how a customer-first approach involves putting the needs and preferences of customers at the center of the innovation process, from initial idea to product development and beyond. With this approach, software companies can create products and services that deliver on customer needs and expectations with high levels of user adoption, customer satisfaction, and loyalty.

“By involving customers in the innovation process, Navan gains valuable insights into the user experience, which helps to guide the development of new products and services,” said Tim Russo, senior director, Fintech, Strategic, and Channel Partnerships, Navan. “This customer-centric approach to innovation can also foster stronger relationships with customers, as they feel our software is aligned with their business goals.”

This webinar will be informative for software providers interested in transforming the way they offer expense or spend management to their customers. The webinar will provide insights into: the decision to make or buy AI-driven optical character recognition (OCR) technology; developing products with a focus on user experience; and choosing the right OCR solution that will help get to market quickly.

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“AI-Driven OCR enables fast, accurate, and secure extraction of data from receipts and hotel folios, making it an essential component of many expense management apps,” said Ernest Semerda, co-founder and CEO, Veryfi. “Attendees of the webinar can expect to gain a deeper understanding of AI-Driven OCR technology and how it can be used to streamline expense management processes and improve the user experience. Additionally, the webinar will offer insights into the development process from the user’s perspective, emphasizing the importance of creating products that are intuitive, easy to use, and meet customer needs. This user-centric approach can help software companies create more innovative and successful products.”

Veryfi provides the only mobile receipt capture technology that includes AI computer vision for document detection and image enhancement, as well as a long receipt capture mode. It helps instantly transform unstructured documents into structured data – eliminating manual data entry for users and enabling software providers to tap into data that was previously unavailable for innovative features in their applications.

By eliminating manual data entry, Veryfi enables organizations to accurately capture, extract and transform documents such as receipts, invoices, purchase orders, checks, credit cards, and W-9 forms into structured data, at scale. Veryfi uses advanced AI/ML technology, trained by hundreds of millions of documents over the past five years, to extract data and transform it into a structured format for 89 currencies, 39 languages, and over 110 defined fields such as vendor, total, bill to/ship to, purchase order and invoice numbers, any line item (product name, SKU, description), taxes, and more, which can then be accessed for a wide variety of business applications.

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