Accenture Named a Leader in Healthcare Payer Digital Services PEAK Matrix Assessment by Everest Group

Accenture has been named a Leader in the healthcare payer digital services provider landscape in a recent report from Everest Group.

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The Everest Group report – Healthcare Payer Digital Services Peak Matrix Assessment 2022 – recognized Accenture’s commitment to continuously enhance its advisory services. Everest Group highlighted Accenture’s strategic acquisitions, including OpusLine and Gevity; ongoing investments in training and upskilling existing employees; and its targeted recruitment of subject matter experts focused on analytics, cloud and AI technologies to drive digital transformations.

“COVID-19 acted as a major driver for healthcare payers to future-proof their technology estate and enable resilient business models by focusing on digital themes such as automation, IoT, core modernization, data and analytics, security, and cloud,” said Chunky Satija, vice president at Everest Group. “Accenture, with its wide ecosystem of solutions and accelerators, is driving value for enterprises by accelerating enterprises’ digital transformation journeys through faster implementations. Accenture’s deep domain expertise, quality of talent, and investments in enhancing its digital capabilities have enabled its positioning as a Leader in Everest Group’s Healthcare Payer Digital Services PEAK Matrix Assessment 2022.”

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The report notes that the pandemic acted as a forcing function for healthcare payers to future-proof their technology, which has driven the demand for digital adoption among payers. Indeed, there has been a strong uptick in demand for digital services in the healthcare payer market –the overall payer digital services market is close to $9 billion, and Everest Group forecasts it will grow at compound annual growth rate of 12% between 2021 and 2025.

Rob Murphy, managing director of Accenture’s health payer industry group, said, “By continuing to invest in innovation with our clients and strategic partners, we can deliver the best digital services for our clients. Accenture continuously evolves digital experiences to humanize health by improving access, outcomes and experiences for members, patients, and the healthcare workforce.”

Service providers are positioned on the PEAK Matrix based on the evaluation of two key dimensions: market impact as well as vision and capability. Accenture landed among those receiving the highest designation.

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