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Advanced Pain Care Selects athenahealth to Optimize Operations and Support Growth

Physician-led, multi-specialty pain management group turns to athenahealth’s scalable, adaptable technology and actionable analytics to drive better outcomes

athenahealth, Inc., a leading provider of network-enabled software and services for medical groups and health systems nationwide, and Advanced Pain Care (APC), a leading pain management group in Texas, announced a partnership that will support APC’s mission to deliver comprehensive, focused patient care while enabling the organization to drive operational and financial improvements across APC’s growing footprint.

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APC, with 12 ambulatory locations and three surgery centers throughout Texas, will leverage athenahealth’s integrated, cloud-based suite of clinician experience and support, healthcare payment, and patient engagement services to facilitate patient care and streamline practice management for APC’s 450 employees. With access to real-time, specialty-specific insights for visibility into performance and access to athenahealth’s extended revenue cycle management (RCM) services, APC will have the tools to improve collections and speed up revenue cycles while keeping operational costs down. Additionally, adaptable and intuitive workflows will ease documentation burden and empower clinicians with the information they need at the point of care to better focus on the patient and enhance health outcomes.

“Pain can be caused by a variety of reasons, and in order to appropriately treat it, it is essential to coordinate across specialty areas and simplify communication between clinicians and with patients,” said Dr. Mark Malone, Founder and CEO, Advanced Pain Care. “We believe athenahealth’s technology will help optimize revenue and financial performance of our operations across specialties, including orthopedics, rheumatology, opioid stewardship and more, allowing us to focus on providing the highest quality of care to patients.”

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APC will also leverage athenahealth’s patient engagement solution to strengthen its patient relationships and support better health and financial management. By empowering patients with self-service tools and improved communication resources, APC aims to close care gaps and enable high-quality care across APC’s large volume of patients.

“The effective management of chronic pain is a pervasive issue in the United States and requires a multi-disciplinary approach,” said Bob Segert, chairman and chief executive officer, athenahealth. “We believe it is essential that multi-specialty groups like Advanced Pain Care have access to technology that enables streamlined workflows and communication, as well as advanced analytics, across their facilities as they leverage insights to provide better care and comfort to patients. We are proud to partner with leading pain management groups like APC.”

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