HealthMark Group Announces a Series of Strategic Acquisitions to Elevate Their Release of Information Portfolio

HealthMark Group, a leader in digital health information management, announced the acquisition of Acton Corporation in Chelsea, Alabama. The deal closed earlier this quarter. This is HealthMark Group’s third strategic acquisition in the release of information space over the past 15 months. The other two acquisitions were RRS Medical in Wayne, Pennsylvania and Med Request Solutions in East Brunswick, New Jersey.

All three companies provide release of information services that include patient and third-party record requests, audit support and FMLA form completion. The most recent acquisition, Acton Corporation, supports healthcare providers with a tailored approach to managing patient data that reduces phone calls, improves workflow and provides a better patient experience.

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“Release of information requires a lot of resources due to the complexities around federal and state regulations. With staffing shortages at an all-time high, we’re seeing increasing demand for the outsourcing of this service,” said Bart Howe, HealthMark Group chief executive officer. “HealthMark takes a patient-centric approach to release of information, so in addition to relieving administrative burdens, we’re also helping healthcare organizations improve patient satisfaction through a fast, efficient and effective process for requesting and receiving records.”

Through these acquisitions, HealthMark Group has expanded access to their release of information platform, MedRelease, to thousands of additional providers and millions of additional patients. MedRelease leverages both human and machine learning to address potential inaccuracies, protect patient PHI, eliminate unauthorized disclosures and ensure compliance, with a 24-hour turnaround time for 85 percent of requests. Through a web-based dashboard, MedRelease clients have complete visibility into their request analytics including number of requests, type of requests and average turnaround time.

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“Acton Corporation, RRS Medical and Med Request Solutions are all respected organizations in the release of information space, and each company shares our passion for providing a seamless digital experience to both patients and providers.” said Howe. “By combining the expertise, resources and technology from each of these organizations, we will make a significant positive impact on the release of information process for patients and providers across the country.”

Leaders from each of the companies will continue in their roles as part of HealthMark Group. Acton Corporation’s Chelsea, Alabama location will become the HealthMark Southeast Regional Operations Center.

“On top of this expanded footprint, HealthMark will continue to strategically pursue acquisition opportunities that complement our strategic vision for advancing digital health information management,“ added Howe. “By optimizing the patient experience, streamlining information workflows and bolstering revenue integrity, HealthMark is delivering software and services that take the headaches out of healthcare.”

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