Quality Health Network Selects Safety Net Connect’s Enterprise eConsult Solution

Groundbreaking eConsult initiative with direct HIE integration designed to expand equitable specialty care access for Colorado residents using SNC’s Converge, Next Generation Telehealth Solution.

Safety Net Connect (SNC), a leading provider of innovative healthcare technology solutions, has been selected by Quality Health Network (QHN), an award-winning Health Information Exchange (HIE) serving western Colorado, as the technology partner for an integrated eConsult solution: Colorado Specialty CareConnect (CSCC). Designed to enhance coordination of care between Primary Care Providers and Specialty Care Physicians, CSCC will increase access to specialty care for patients in need.

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We’re excited to launch SNC’s solution with the goal to combine our health information exchange with rapid access to specialists to reduce burdens and costs for Western Colorado providers and patients through better communication.

“Timely access to high-quality, coordinated care is a top-priority, and eConsults through Colorado Specialty CareConnect will streamline communication between Primary Care Providers and Specialists, improving patient care,” shared Marc Lassaux, Chief Technical Officer, QHN. “We’re excited to launch SNC’s solution with the goal to combine our health information exchange with rapid access to specialists to reduce burdens and costs for Western Colorado providers and patients through better communication.”

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QHN selected SNC’s Converge, Next Generation Telehealth, based on the system’s multi-tenant ability with proven outcomes and extensive utilization. Utilizing the Converge asynchronous platform will enable Primary Care Providers (PCPs) and Specialty Physicians to share clinical information, provide medical guidance, and collaborate on care for their patients. Further, QHN’s pilot is designed to increase co-management, provider education, and community engagement.

“QHN is a leader in applying innovative technologies to increase person-centric care that is informed by social determinants of health,” explained Chris Cruttenden of SNC. “We’re excited to collaborate on this first-of-it’s-kind integration of an HIE and eConsult solution designed to increase equitable access to specialty care in the U.S.”

Converge has been used to deliver more than two million eConsults with consistent, sustainable, rapid access to specialty care. Further, Converge improves equitable access and health outcomes – reducing 50% of unnecessary face-to-face specialty visits and eliminating traditional access barriers for patients (such as transportation, work, and caregiving responsibilities).

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