ADT Delivers Safety and Peace of Mind to Instacart Shoppers With ADT Mobile Solution

Instacart shoppers to have direct, in-app access to 24/7, location-based emergency response services, powered by Safe by ADT

ADT, a leading security and automation provider serving residential and business customers, announced a partnership with Instacart to provide its mobile safety solution, Safe by ADT, to the delivery company’s 500,000 shoppers through an in-app safety feature beginning this month. The Safe by ADT platform will power Instacart’s new safety and emergency response feature, allowing shoppers to quickly and discreetly contact emergency services anytime they may feel unsafe.

Safe by ADT is a data-driven, customizable mobile safety solution that seamlessly integrates into third-party apps, providing on-the-go users with access to ADT’s 24/7 professional monitoring centers to help provide emergency assistance. Customers can connect with a monitoring professional who may receive customer location, identity and other partner-specified data, such as trip or task details.

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“ADT’s is eager to work alongside Instacart as it quickly grows and provides more ways to help keep its shoppers and customers safe with tech-based solutions like Safe by ADT,” said Leah Page, Vice President, Mobile Security & Strategic Projects at ADT. “At ADT, we believe everyone has the right to feel safe, and companies like Instacart that institute solutions like Safe by ADT are helping to create safer working experiences for hundreds of thousands of Americans.”

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The new ADT-powered safety feature within the Instacart Shopper app can quickly connect shoppers to emergency services and send along incident details, including GPS location. This feature is especially critical when shoppers are unfamiliar with their surroundings or cannot describe their location to a dispatcher. Once activated, the safety feature can help emergency services to locate the shopper, even if they moved after the initial alert.

“The safety and well-being of all Instacart shoppers is our top priority,” said George O’Brien, Vice President of Shopper Product at Instacart.  “With the support of, we’re making it possible for shoppers to access 24/7 emergency services directly from their Instacart Shopper app, helping make sure shoppers can get assistance when they need it most.”

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