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South Haven, MI Revamps Parking Operations With Passport

The Passport Parking app allows tourists and residents to easily pay for and manage parking through their smartphones

In partnership with Passport, a leading transportation software and payments company, the City of South Haven is modernizing its operations with the launch of a mobile payment application for parking. The City is also leveraging Passport’s digital enforcement technology to drive parking compliance.

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The application, Passport Parking, allows parkers to efficiently and conveniently manage parking sessions through their smartphones, eliminating the need to carry change or interact with public surfaces. After downloading the free app, a user enters the respective zone number (posted on nearby signage and decals) license plate number, and the desired length of time for parking.

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“We are excited to partner with Passport because we will be able to use collected data to further better our summer parking program,” explains City Manager Kate Hosier. “Also, the ability to pay for parking online will make the process easier for residents and visitors alike.”

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More than 1,000 cities, private operators and universities in North America trust Passport’s digital platform as its only end-to-end operating system for managing mobile pay parking, parking enforcement, digital permitting and micro-mobility. Other locations in the Michigan region that are supported by Passport include Grand Rapids, Ann Arbor, Ferndale and Lansing.

“By offering an easier method of payment for parking, the City of South Haven can experience more streamlined operations and can increase compliance by offering an easier way to pay for parking,” says Mark Schleyer, Passport regional sales director. “We are thrilled to kick off this partnership and to provide South Haven with top of the line technology for efficient streets and sidewalks.”

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