Netskope Enables Secure Enterprise Use of ChatGPT and Generative AI Applications

Netskope, a leader in Secure Access Service Edge (SASE) announced general availability of a comprehensive data protection solution to help enterprises securely manage employee use of ChatGPT and other generative AI applications, such as Google Bard and Jasper. As part of its award-winning Intelligent Security Service Edge (SSE) platform and decade-long commitment to data security innovation, Netskope today can successfully enable safe usage of generative AI thanks to unique, patented data protection techniques not found in other vendors’ SSE platforms.

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Following incidents in 2023 of sensitive data exposure from generative AI, many enterprises are now prioritizing if and how to safely enable the use of these applications and support AI innovation without putting their businesses at risk. According to Netskope research, currently^[1]:

• About 10% of enterprise organizations are actively blocking ChatGPT use by teams
• ChatGPT adoption is growing exponentially in enterprises, currently at a rate of 25% month over month
• Approximately 1 out of 100 enterprise employees actively uses ChatGPT daily, with each user submitting, on average, 8 prompts per day

“Enterprises today are faced with deciding whether to block access to ChatGPT and other generative AI apps to reduce security risk, or allow usage and reap the efficiencies and other benefits these apps can bring about. The safe enablement of these apps is ultimately an advanced data protection challenge—one Netskope is uniquely positioned to solve,” said Krishna Narayanaswamy, Netskope Co-Founder and Chief Technology Officer. “Netskope helps all organizations encourage the responsible use of these increasingly popular applications using the right data protection controls in place that help keep the business safe and productive.”

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Comprehensive Application Usage Visibility

• Instant access to specific ChatGPT usage and trends within the organization via industry’s broadest discovery of SaaS (using a dynamic database of 60,000+ applications) and Advanced Analytics dashboards
• Best-in-class Cloud Confidence Index™ (CCI) that actively classifies new generative AI applications and evaluates their risks accordingly
• Granular context and instance awareness via patented Cloud XD™ inspection, which discerns access levels and data flows through application accounts, such as corporate vs. personal accounts
• Visibility via a new web category specially created for identifying generative AI domains, enabling teams to configure access control and real-time protection policies, and manage traffic destined specifically for generative AI applications

• The ability to dynamically perform granular access to ChatGPT and other generative AI applications
• Visual coaching messages to alert users in real-time on potential data exposure and other risks every time generative AI applications are accessed— promoting responsible use of generative AI applications and training employees in real time, without stopping harmless queries.

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