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US Retail Workers Identified as Most Vulnerable to AI Displacement, Reveals Hostinger Research

As AI becomes increasingly integrated into our everyday life, Hostinger has conducted a special research to shed light on the impact of artificial intelligence (AI) on job sectors worldwide. This study identifies the countries and job sectors most at risk of being affected by AI, highlighting the potential displacement of US retail workers as a significant concern.

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Tomas Rasymas, Head of AI at Hostinger, stated, “There is a growing fear of AI taking away people’s jobs. To address this concern, we set out to explore the impact of AI in countries with the highest AI adoption rates. Our findings reveal that the implications of AI on the world of work are more diverse and intriguing than one might initially assume.”

The comprehensive study analyzed data on job sectors projected to face the greatest disruption from AI and the number of people employed within these sectors across various countries. The findings indicate that US workers in retail, technology, and finance face the highest risk of being replaced by AI.

Notably, the healthcare sector emerges as the most susceptible to AI disruption, with administrative tasks such as medical record keeping expected to be automated in the near future, leading to a decline in health administration jobs.

Following the US, Iceland and Estonia rank high on the list of countries at risk of job displacement due to AI. Interestingly, both countries are also utilizing AI to address unemployment challenges within their respective economies.

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With the rapid growth of the AI market and increasing interest in AI’s impact on daily and professional lives, Hostinger’s study offers valuable insights into the global scope of AI’s influence.

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The study establishes the US as the frontrunner on the Global AI Impact Score, driven by transformative tools like ChatGPT and DALL-E. Across all job sectors, healthcare, finance, and retail are identified as the most vulnerable to automation.

The banking industry, for instance, has already experienced a decline in teller and administrative positions due to automation and digitization. Experts predict that advanced AI may pose a threat to financial qualitative analysts in the near future.

In the retail sector, the proliferation of self-checkouts is expected to shrink job opportunities for cashiers in the coming decade. Moreover, AI content generation services like Jasper have sparked debates and concerns among marketers, as they fear the software may eventually surpass their own skills.

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[To share your insights with us, please write to sghosh@martechseries.com]

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