Expert.ai Announces New Features to Hybrid Natural Language Platform

 Expert.ai , a leading company in artificial intelligence (AI) for language understanding and language operations, announces the release of new features for its Natural Language (NL) platform enhancing purpose-built natural language processing (NLP) workflow support. By employing a hybrid approach that combines state of the art in NL techniques – including machine learning and knowledge-based, symbolic AI – the expert.ai Platform gets the most out of unstructured data, like text in documents, applications and tools, to enable organizations create new business models, accelerate time to value and optimize processes.

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Natural language text understanding has advanced to among the most widely embedded AI capabilities within organizations.  NLP is no longer considered experimental, but a crucial technology for creating tangible ROI and achieving competitive advantage, and hybrid NL is becoming the de-facto approach to optimize results. According to Forrester^*, “Hybrid AI delivers the best results for NLP Applications… Human knowledge remains essential for many use cases, including the effective use of natural language processing (NLP).” Expert.ai’s hybrid NL Platform analyzes and understands unstructured language data in vertical domains to accelerate business impact. Our experience with hundreds of clients across the insurance, financial services, life science/pharmaceutical, healthcare and publishing and media verticals use NL to create competitive advantage via undervalued language data within their enterprises.

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“Organizations increasingly recognize the value of hybrid natural language as they can get to market faster, supporting a broader range of use cases with improved efficiencies and enhanced accuracy,” said Luca Scagliarini, Chief Product Officer at expert.ai.  “Practical and useful AI is no longer about the future, it provides enterprises value now. We continue to expand the platform capabilities to enable our customers and partners to create new processes, capabilities, solutions and offers that grow their businesses and impact their bottom lines”.

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