Expert.ai Expands Partnership with SS&C Blue Prism to Drive Enterprise Adoption of Natural Language-based Intelligent Automation

Expert.ai the industry leader in providing AI-powered language solutions to enterprises,   announced the integration of its hybrid AI platform with SS&C Blue Prism’s intelligent automation platform.

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As an approved partner within SS&C Blue Prism’s Technology Alliance Program—a large ecosystem of ready-to-integrate solutions and technologies accelerating digital transformation—expert.ai provides state-of-the-art approaches in natural language understanding and processing (NLU/NLP), machine learning and the latest large language models (LLMs) like GPT. With these combined technologies, organizations can expand their intelligent automation capabilities, delivering new solutions to support their strategic business goals.

Processing unstructured language data for automation creates new potential for leveraging RPA in the enterprise. According to Forrester, NLP benefits are almost immediate, and 70% of data and analytics decision-makers whose firms are adopting AI say they expect to use natural language technologies.

The ability to accurately perform linguistic tasks at scale has become a core component of achieving long-term transformational value with intelligent automation. NL-powered bots help enterprises automate business processes based on large volumes of unstructured data—text documents, emails, customer interactions, call notes, etc. — reducing errors, improving efficiency and increasing the scalability of operations. Through data accurately analyzed and processed by expert.ai and then automated on the SS&C Blue Prism platform, bots and low-code apps can extend to more complex processes with high accuracy and lower implementation costs.

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“As the predecessor and natural extension of generative AI, natural language processing has a major role to play in the digital transformation of our clients,” said Jon Day, V.P., Technology Alliance Program and Cloud Alliances, SS&C Blue Prism. “Our latest integration with expert.ai will enhance our customers’ ability to automatically analyze complex documents, understand market opportunities and accelerate intelligent process automation across the organization.”

“The cutting-edge technologies behind SS&C Blue Prism and expert.ai have already borne significant results,” said Jason Hochman, SVP NA Sales & Client Success at expert.ai. “Together, we are pleased to strengthen our solid value proposition to create new opportunities and value in the intelligent automation market, offering rapid and tangible ROI with market-proven transformative capabilities.”

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