Customer Experience Sprinklr Creates the Next Generation Contact Center, Powered by Twilio Partnership AIT News Desk May 13, 2022 Sprinklr , the unified customer experience management (Unified-CXM) platform for modern enterprises, announced a new partnership with Twilio, the…
Sales and Customer Support Twilio Welcomes New Executives: Reeny Sondhi as Company’s First Chief Digital Officer and Amy… AIT News Desk Apr 29, 2022 Twilio , the customer engagement platform that drives real-time, personalized experiences for today’s leading brands, announced two new hires. Reeny…
Data Management Twilio Segment Releases 2022 CDP Report, Finds CDPs Booming as Businesses Look Beyond Cookies AIT News Desk Feb 24, 2022 Annual report reveals another record-breaking year of API calls on the Twilio Segment platform, signals critical shifts in how businesses power their…
Customer Experience Twilio Will Utilize LumenVox For Voice-Enabled Customer Experiences AIT News Desk Feb 17, 2022 The integration between the two companies will provide customers with high-performing, speech-enabling technologies LumenVox, a leading provider…
Native and Programmatic Advertising Twilio Reveals That 52% Of Consumers Expect Better Brand Engagement, Despite Improved Response Times… AIT News Desk Nov 18, 2021 New research reveals speed of response is most important factor for 23% of consumers; highlights perception gap between consumer expectations and…
Cloud Twilio Announces Michelle Obama as Special Guest at SIGNAL 2021 AIT News Desk Oct 7, 2021 Twilio, the leading cloud communications platform, announced a lineup of special guests for SIGNAL, its annual customer and developer conference,…
Customer Experience Twilio Segment Unveils New CDP Developer Toolkit AIT News Desk Aug 20, 2021 Twilio Segment’s unparalleled flexibility empowers developers to create world-class, differentiated customer experiences with the world’s #1 CDP…
Cloud Twilio Completes Acquisition Of Zipwhip, A Leading Provider Of Toll-Free Messaging In The United… AIT News Desk Jul 15, 2021 Acquisition strengthens Twilio’s messaging business by offering another affordable, trusted channel option Direct carrier connectivity ensures…
SaaS Algolia Appoints Former Twilio Exec, Bharat Guruprakash, As Chief Product Officer AIT News Desk Jun 17, 2021 Algolia, the leading API Platform for Dynamic Experiences, announced that Bharat Guruprakash has joined as the company’s first Chief Product Officer…
Customer Experience Twilio Segment Unveils Journeys, the First Customer Journey Builder for the New, Digital Era AIT News Desk Jun 9, 2021 Now marketers can build customer journeys on top of the world’s #1 CDP, the same platform they already rely on for real-time, up-to-date…