Multinational deploys leading cloud contact center solution to complement its digital transformation strategy while improving Employee Workflows…

Workato, the leading Enterprise Automation Platform, announced a collaboration with Zendesk, Inc. to bring customers enterprise grade integrations and…

Achieving Four 9’s of Protection for the World’s Email Ecosystem Twilio SendGrid’s 80,000+ paying customers generate more than 50 billion emails…

Chris Hoose is the president of Choose Networks With technology evolving at such a rapid pace, some business owners are left digitally…

Machine Learning is a sub-field of AI, a method through which intelligence is obtained. Machines here rely on large amounts of data to “learn”…

Avaya Holdings Corp. announced an acceleration of their ongoing relationship with Collab9, a best-of-breed, FedRAMP-authorized Unified Communications…

AI and automation are an exponential force on data, creating a cycle of more data, more use cases, and even more AI. Know My Company Tell us about…

Catalonian-Based Service Provider Chooses VNOndemand Analytics to Support Its Customer-Centric Strategy MDS Global Ltd, a leading BSS-as-a-Service…

Catalonian-based service provider chooses VNOnDemand Analytics to support its customer-centric strategy MDS Global Ltd, a leading…

Our platform has had a strong focus on ‘Experience-as-a-Service’ since inception. It is a core component of our DNA. What opportunities and…