Technology US Firms Embrace Providers of Contact Center Automation Business Wire Sep 25, 2023 Partner engagements are increasing as enterprises aggressively adopt AI, analytics, cloud migration, ISG Provider Lens report says Enterprises in…
Technology Digitate Partners with Toshiba Global Commerce Solutions to Deliver Next Generation,… Business Wire Sep 22, 2023 ignio AIOps provides Toshiba customers in Europe with AI-driven analytics and support to enhance resiliency for retail operations Digitate, a…
Machine Learning edatanetworks Receives Multiple Patent Approvals from USPTO for Artificial Intelligence with Digital… Business Wire Sep 22, 2023 edatanetworks announced that five (5) additional patents have been approved by the United States Patent and Trademark Office (USPTO). These patents…
Machine Learning New Calabrio Research: AI will Impact Customer Service Agents, But Not How We Anticipate Business Wire Sep 22, 2023 A global study of contact center leaders explores the role of artificial intelligence in activating the agent of the future Calabrio, the…
Machine Learning Bloomreach Discovery Now Available on Google Cloud Marketplace Business Wire Sep 21, 2023 Bloomreach, the platform fueling limitless e-commerce experiences, announced Bloomreach Discovery is now available on Google Cloud Marketplace. An…
Technology New HungerRush Survey Findings Reveal a Sizeable Increase in Repeat Orders and Brand Loyalty for… Business Wire Sep 20, 2023 63% of consumers save email marketing messages from restaurants, and 55% who receive these messages plan to dine at those restaurants within a month…
Machine Learning Public Trust in AI Technology Declines Amid Release of Consumer AI Tools Business Wire Sep 20, 2023 New MITRE-Harris Poll survey finds generational and gender differences in outlook for adoption Generative artificial intelligence (AI) has…
Customer Experience How Brands Can Build an Integrated Customer Experience That Bridges Physical and Digital Mike Welsh Sep 20, 2023 Brands are embracing Phygital Customer Experience strategies — and it's transforming the way consumers access goods and services. The experiences and…
Machine Learning Wunderman Thompson Launches AI Creative Testing Solution AIT News Desk Sep 20, 2023 AI-powered micro-expression analysis will improve performance of advertising and brand assets Global creative and technology network, Wunderman…
Machine Learning Developing Responsible AI Solutions for Healthcare: A CTO’s Perspective Irad Deutsch Sep 19, 2023 As technology reshapes healthcare at an unprecedented pace, a pivotal challenge is taking center stage: the integration of AI. In my role as the Chief…