Customer Experience should be top-of-mind for any customer-facing business in the digital age. But as consumers increasingly take their interactions…

Today’s Daily AI Round-up covers the latest Artificial Intelligence announcements on Accounting firms, Self-driving cars, Royalty-free sounds, and 3D…

Companies like BRF and Elaw are shifting to IBM Cloud IBM announced an expansion of its global cloud footprint, with plans to launch a new IBM…

Startek, Inc., a global provider of customer experience management solutions, is rebranding Aegis, which it acquired in July 2018, and the combined…

Enhancing the Contact Center to Improve Customer Experiences in Real-Time with the Power of Cloud Data Analytics Cisco announced its intent to…

M&A Spend in Current Round of Industry Restructuring Runs into Billions The market for Media Intelligence software and information solutions…

Customers Can Modernize Networks from Edge to Core to Cloud with New SD-WAN Solution and Data Center Fabric Orchestration Platform Today at VMworld…

Achieving Four 9’s of Protection for the World’s Email Ecosystem Twilio SendGrid’s 80,000+ paying customers generate more than 50 billion emails…

The global logistics sector is growing exponentially as international trade flourishes and global supply chains are expected to be more efficient,…

PlaceIQ's Location Intelligence Products and Capabilities Become Complementary Elements for Key Initiatives Across Experian's Marketing Division…