Alexander Mann Solutions, the global leader in transformational talent acquisition solutions, has announced the acquisition of HR technology company …

Automation Anywhere Partnership Empowers US. Customers to More Quickly and Accurately Scale Business Process Automation at Lower Cost As artificial…

Avaya Holdings Corp. announced that C3i Solutions, a HCL Technologies company, has implemented customized Avaya communications solutions, turning its…

Acquisition of largest privately owned PEO in U.S. strengthens Paychex's HR outsourcing and technology-enabled leadership position Paychex, Inc., a…

Hyosung ITX signed a CS infrastructure development contract with CJ Hello and built “xtrmSolution,” a system to assist a customer contact center with…

Survey reveals changing social media algorithms rank as top marketing challenge for SMBs in 2018; A.I.- based solution ensures social media success by…

Atos' investments in additional capabilities in ServiceNow, Cybersecurity, automation, and communications through strategic acquisitions demonstrates…

 Simplr, a bot-first CX outsourcing solution that offers automation and human agents, and Solo Stove, designers of beautiful, easy-to-use fire pits…

Simplr, a bot-first CX outsourcing solution that offers automation and human agents, announced new Voice-to-Digital capabilities, enabling clients to…

Simplr, a bot-first CX outsourcing solution that offers automation and human agents, announced a major infusion of generative AI into its platform…