USU to Unveil ‘Knowledge Center’, a New Customer-First Solutions for Digital Customer Service
USU Showcases New Customer-First Solutions for Digital Customer Service at the ICMI Contact Center Expo
“Customer first!”
Unymira, a division of…
S4M Drives Home $12 Million Series B Funding to Further Refine Marketing Attribution Models
S4M to Capitalize New Series B Funding to Close the Offline and Online Advertising Divide
S4M, a global AdTech MarTech company specializing in…
Apttus Intelligent Middle Office Platform on IBM Cloud Unveiled
Apttus Intelligent Middle Office Platform on IBM Cloud will fortify the company’s current suite of quote-to-cash, contract management applications. As…
Oracle Enables Smart Manufacturing with New Artificial Intelligence Cloud Applications
Intelligent applications help improve overall business performance in manufacturing by driving smarter decisions, increasing yields and enhancing…
10 Top Takeaways from Google I/O 2018: Duplex, Assistant, Maps & More
Google’s Got Good News For Everyone; Assistant is Making Your Appointments Via Call, Maps That Leverage AR, Photos That Turn Black And White To Color,…
Fortress UAV Will Host Drone Day Event with DJI, CyPhy Works, Intel and Yuneec
Fortress UAV will host an inaugural Drone Day event at the Plano, Texasheadquarters on June 1st, 2018 with DJI, CyPhy Works, IntelÒ, Yuneec,…
CallMiner Eureka named Best Speech Analytics Solution and a Top 10 Contact Center Technology
The Eureka 10 Post-Contact Interaction Analytics Suite was recognized for its user-friendliness, robust in-depth analysis of customer interactions and…
Heineken Urban Polo Uses Oracle Cloud to Inject AI into the Sport of Kings
Intelligent bot provides polo-and-music fans a modern digital experience
Oracle today announced that Heineken Urban Polo is using Oracle…
Persuade Loyalty Launches CryptoRewards Exchange, the First Loyalty Redemption Option That Allows…
Launch Partner, EZ Rent-A-Car, Becomes the First Car Rental Agency to Offer Cryptocurrencies
As new generations enter the work force and begin…
Achain Presents Hard Forking At Events During New York’s Inaugural Blockchain Week
Largest Blockchain Platform Focuses on Enabling Developers and Scalability
Achain, first discussed its Hard Fork theory in November 2017.…