Barista delivers a consumer-like experience to employees who need questions answered, increasing employee satisfaction, retention, and…

Given the “hype” in the AI space, most companies are looking at AI to deflect or automate conversations in their contact center. How do you prepare…

Las Vegas, HR Technology Conference & Expo #HRTech -- LEADx, Inc., the world's leading Conversational Learning (CL) platform for leadership…

Blue Prism (AIM: PRSM), today announced the opening of its Asia-Pacificheadquarters in Singapore and new offices in Hong Kong, providing local sales…

Following its expansion to more than 70 countries, Azeus Convene continues to rise as it earns two awards from prestigious award-giving bodies.…

Michael Sharp joins John Sallaway (CEO and co-founder), Richard Platt (President and co-founder) and David Tucker (co-founder) On The Board…

Results Show How A Focus On A Growing Individualized Workforce, Automation And Societal Impact Can Help Governments Respond To Evolving Needs Of…

Cloud Native Consultancy Says App Can Quadruple Contract Analytics Productivity Time is the single most important asset any business has – and how…

I made some predictions about Artificial intelligence back in January, and I wasn’t alone in stating that AI is likely to become the next…

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