Service teams can leverage the latest telephony innovations from Five9 to power agent, supervisor and customer experience Five9 announced the…

Infobird Co., Ltd, a leading provider of AI-powered customer engagement solutions in China, announced that it has recently engaged with a well-known…

Talent Relationship Management (TRM) solution enhances candidate communications, builds better relationships and enables recruiters to manage the…

Flywire Corporation a global payments enablement and software company, is announcing the availability of its integration with Universitas XXI, a…

Prima Systems, an industry leading business process outsourcing (BPO) and management company, announced that it has received ISO/IEC 27001:2013…

FuseIT announces two CRM integrations to support Sitecore CDP and Sitecore Personalize. This comes two months after the release of S4D, a Sitecore to …

Company now offers 15+ Tbps total scrubbing capacity; new data center in Dubai extends reach Neustar Security Services, a leading provider of…

Enghouse Systems Limited has acquired the business assets of VoicePort LLC, a provider of SaaS automated  solutions based in Rochester, New York.…

The company moves beyond cost and labor arbitrage to transform operations, differentiate, and enhance its services with CX solutions. Frost &…

Khoros, an leader in digital-first customer engagement software and services, announced expanded work with Amazon Web Services (AWS) by joining the…