Regional property insurance company extends contact center technology beyond the contact center to every employee to provide help when disaster…

Global cloud contact center leader teams with the GigCX platform trailblazer to usher in the era of brand-advocate powered customer service Genesys,…

OpSec Security, Inc., the global leader in physical and digital anti-counterfeiting and brand protection solutions, is announcing the appointment of…

Delivers Broadest Range of Agentless-first App Support; Enables Smooth, Secure Transition from VPN and Immediate ROI Axis Security, a leading…

Huawei hosted the Light Reading Webinar  “How AI is Going to Change our World” taking place on December 1. The speakers at the event included:…

Infiot, a pioneer in delivering Intelligent Access for Remote-first users and devices, announced the Infiot Cloud Service Fabric, a service to provide…

New Genesys Digital business unit led by Barry O’Sullivan builds on the company’s leadership in customer experience and AI Genesys, a global leader…

Expanded high-voltage product family targets TV, LED lighting and fast charger markets MagnaChip Semiconductor Corporation announced eight new 700V…

Tell us how the COVID-19 situation has changed contactless health and safety app ecosystem. Contactless health and safety monitoring will become…

Bright Pattern, a leading provider of AI-powered cloud contact center software, has been deployed by nine multinational car manufacturers, including…