Unlike generic models, Observe.AI’s LLM is trained on real-world contact center data and tasks, and offers greater accuracy, control, and privacy…

Purpose-built for legal proceedings, Parrot leverages AI to help top insurance carriers and law firms accelerate case resolution and reduce costs…

LambdaTest, a unified enterprise test execution  platform, has launched AI-powered command logs analytics in its test intelligence platform. Customers…

If you are familiar with ChatGPT-led conversations, it's very likely that you have already heard about "prompt engineering.' For beginners, prompt…

Truecaller has launched an AI-powered call recording feature for its 350 million active users on both iPhone and Android. The feature has been…

SupportLogic, the world's first Support Experience Support Experience (SX) management platform unveiled its 2023 product direction roadmap at the SX…

Introducing New Verint Da Vinci AI Capabilities Built on Proprietary and Commercially Available AI Models Verint, The Customer Engagement…

Klir, the integrated water platform that helps the world's water utilities make water safer,  announced the launch of its new generative AI…

With Automation and AI top of mind, the leading iPaaS hosted its second company-wide hackathon with over a third of the company registering to…

Glean announced Glean Chat, a generative AI assistant that supercharges workplace productivity by enabling users to answer questions, analyze and…