Innovative new early-access program engages customers to help enhance 8x8 XCaaS product design, features, and user experience 8x8, a leading…

 Predictive AI text analytics model helps businesses identify what customers will do next to deepen the understanding of customer segments,…

 Authenticx, the new standard in healthcare for listening to customer voices at scale, announced $20M in Series B funding led by Blue Heron Capital …

Email customer service is an essential part of any business. It's the difference between keeping a client happy and sending them packing. But with so…

Leostream, the leading provider of enterprise-grade remote access solutions, announced that the company’s desktop connection management and remote…

Medallia, the global leader in customer and employee experience, announced that SelectBlinds has selected Medallia as its experience platform of…

Leading Customer Success platform is the first to deploy generative artificial intelligence to give users sophisticated content and ideas on demand.…

Baidu,  a leading AI company with strong internet foundation, hosted its annual flagship developer conference Baidu Create 2022. The event was held…

TrustRadius, the B2B technology decisioning platform, has attributed much of its success to creating the trusted resource for buyers researching…

BlackBerry Limited  announced that BlackBerry IVY, a cloud-connected automotive AI platform co-developed by BlackBerry and Amazon Web Services (AWS),…