Customer Experience NICE Named Market Share Leader In Workforce Optimization AIT News Desk Jan 6, 2022 DMG Consulting’s in-depth analysis reveals NICE is the market share leader of WFO, interaction analytics, WFM, quality management and recording…
Analytics Facteus and 1010data Partner to Deliver Enhanced Transaction Data Insights and Analytics to… AIT News Desk Jan 5, 2022 Facteus, a leading provider of actionable insights from financial transaction data, and 1010data, a leading provider of analytical intelligence,…
Cloud Firstlight Media Joins Google Cloud Marketplace To Streamline OTT Deployment AIT News Desk Jan 5, 2022 Firstlight Media has continued its drive to widen the OTT industry's accessibility to cloud-native streaming and entertainment platforms with the…
Robots Kalmar Partners With Coast Autonomous Inc. To Speed Up The Development Of Robotic Solutions To The… AIT News Desk Jan 5, 2022 Kalmar, part of Cargotec, has signed a joint development agreement with Coast Autonomous Inc. to speed up the development and launch of robotic…
Customer Experience Harte Hanks Hires Don Aicklen as Senior Vice President of Sales & Marketing AIT News Desk Jan 5, 2022 Harte Hanks, a leading global customer experience company, announced today that Don Aicklen is returning to Harte Hanks to lead the Company's…
Data Management CES 2022: SourceZone Elevates Customer Data Utility with Automated Solutions And Smart Analytics… AIT News Desk Jan 5, 2022 Reducing risks and enhancing business opportunities at the same time Taiwan-based Know Your Customer (KYC) technology platform, SourceZones invites…
Customer Experience Avantive Solutions Selects Hitachi Solutions America To Optimize Customer Experience With Advanced… AIT News Desk Jan 5, 2022 Avantive Solutions, a global technology and business process outsourcer (BPO) specializing in innovative customer experience (CX), strategic sales,…
Cloud Mission Cloud Services Achieves AWS Data And Analytics Competency Status AIT News Desk Jan 4, 2022 The eighth AWS Competency that Mission has earned recognizes the AWS Premier Partner’s ability to reliably and effectively transform customers’ data…
Analytics Aetion Acquires Synthetic Data Trailblazer Replica Analytics AIT News Desk Jan 4, 2022 Aetion, the leading regulatory-grade real-world evidence (RWE) technology provider, announced that it has acquired Replica Analytics, a pioneer in…
Martech New Data First, Digital Marketing Consultancy ixperimint Launches AIT News Desk Jan 3, 2022 Serial entrepreneur and digital marketing leader, Jeff Woelker is launching his own data focused, digital marketing consultancy called ixperimint.…