Cognitive AiThority Interview with Matt Schwartz, Global SAP Practice Leader at IBM Sudipto Ghosh Feb 7, 2022 Please tell us about your role and the team / technology you handle at IBM. I lead IBM's global SAP practice and am responsible for providing our…
Martech ISG To Publish Report On Marketing Technology Providers Helping Firms Compete In New Customer… AIT News Desk Feb 4, 2022 Upcoming ISG Provider Lens™ report will evaluate digital tools and services for analyzing trends, reaching customers and maximizing results as buying…
Customer Experience Nextiva And Five9 Partnership Gains Momentum Driven By Strong Demand To Connect Customer Touch… AIT News Desk Feb 4, 2022 Nextiva also named Breakthrough Partner of the Year by Five9 at annual CX Summit Nextiva, a leading cloud communications company, announced strong…
Cloud Confluera Announces Enhancements to Cloud eXtended Detection and Response Solution AIT News Desk Feb 4, 2022 Confluera, the leading provider of next-generation cloud cyber attack detection and response, announced significant updates to its flagship Cloud…
Customer Experience Rocketlane Announces Propel, a New Conference Designed to Help Companies Level Up Their Customer… AIT News Desk Feb 3, 2022 Rocketlane, a purpose-built customer onboarding platform, announced Propel by Rocketlane, the first and only dedicated conference for customer…
Customer Experience Sprinklr Launches In AWS Marketplace AIT News Desk Feb 1, 2022 Unified customer experience management platform (Unified-CXM) with 31 products across four robust product suites is available now Sprinklr the…
Customer Experience WNS Named A ‘Leader’ In Digital Customer Care Services By IDC MarketScape AIT News Desk Feb 1, 2022 WNS Limited a leading provider of global Business Process Management (BPM) solutions, announced that it has been named a ‘Leader’ in the IDC…
Customer Experience Wealthify Creates Richer Customer Interactions With Talkdesk Contact Centre Solution AIT News Desk Jan 31, 2022 Award-winning UK online investment service leverages advanced call capabilities and performance monitoring to boost customer experience Talkdesk,…
Cloud Bandwidth Announces Duet for Genesys: A Global BYOC Solution To Accelerate the Enterprise Contact… AIT News Desk Jan 31, 2022 Bandwidth Inc., a leading global enterprise cloud communications company, announced an important step forward in the future of the enterprise contact…
Natural Language Boost.ai Recognized in the First Ever 2022 Gartner Magic Quadrant for Enterprise Conversational AI… AIT News Desk Jan 31, 2022 Boost.ai, a leading conversational AI platform, announced it has been positioned as a Niche Player by Gartner in their 2022 Magic Quadrant for…