Columbia Gas and NIPSCO customers can now get immediate answers to core questions, including how to enroll in payment plans, view usage and find a…

DeepPavlov.ai, the team behind an open source Conversational AI stack designed to enable faster and easier chatbots and AI-assistants development,…

Metrigy research acknowledges NICE conversational AI voice and chatbot technology as highly ranked among customers and delivers proven business…

Voicebots and Chatbots can be easily implemented and integrated as they are compatible with the main Contact Center platforms. The Customer-Centric…

Chatbots are dynamic agents with the express capability to engage in conversational interactions. By applying innovative linguistic reduction rules to…

A happy customer is a returning customer, but one bad experience can sour their view of a brand for years. There’s proof to back this up: in PwC’s…

Brands can transform customer care by routing inquiries to messaging conversations that agents can manage on AiChat’s unified messaging platform.…

Diagnoses the effectiveness of chatbots and helps clients boost the value of CX (Customer Experience) Transcosmos inc. hereby…

Hyro, a leader in conversational artificial-intelligence (AI) solutions, announced that it has closed a $10.5 million Series A funding round led by…

Mindsay’s chatbots integrate with Genesys Cloud to provide a better customer experience and empower agents Mindsay’s customer service automation…