SAP Partneredge Build Partner Provides Smooth and Highly Scalable Email Delivery Performance to Businesses That Use SAP Solutions Worldwide with…

By Integrating with Sap Successfactors Solutions, Ciphercloud Enables Customers to Meet a Mix of Compliance, Data Security and Threat Protection…

Purpose-built generative AI for Customer Experience (CX) cuts new agent ramp time by 50% and reduces average call handle time by more than 10%  …

Partnership Delivers Reimbursement Solutions to Businesses Looking to Optimize Travel and Spend Management for Mobile Workers. Motus, a leader in…

ASAPP, Inc., the AI Cloud company for Contact Centers launched AutoTranscribe—the most accurate, real-time, speech-to-text transcription service.…

Artificial Intelligence Services, New Automation Processes, and Workflows Can Raise WFH Agent Productivity ASAPP, Inc., the AI Cloud company…

Death of the Canned Response, AutoCompose Lifts Customer Service Agent Productivity, Accelerates Response Times to Customers, and Lowers Handle times…

ASAPP, Inc., the artificial intelligence (AI) research-driven company, published a new, first-of-its-kind report CX: The Human Factor. The report…

Boost your Cisco UCCE/X PCCE contact center performance with all new integration of WhatsApp. The advanced and integrated tool CXInfinity makes…

Companies using SAP solutions can now implement and automate their business processes and background workload Stonebranch announced that its…