Outsourcers integrate advanced analytics, artificial intelligence, and machine learning to improve the customer journey and agent experience, finds…

Verizon is the first US wireless network to secure 5G global roaming service Continuing its global 5G leadership, Verizon has become the first US…

R1 RCM Inc., a leading provider of technology-enabled revenue cycle management services to healthcare providers, announced it has completed the…

Fliggy, Alibaba's leading travel brand in China and Ascenda, the global innovator in loyalty management, announced a partnership to enhance Fliggy's …

Vascular Interventions Executive Will Contribute Significantly to the Development and Commercialization of LIBERTY Robotic System Microbot Medical…

New report reveals how COVID-19 transformed consumer behaviour and how CX teams are responding Sabio Group unveiled the findings of its latest market…

TE Connectivity, a world leader in connectivity and sensors, has been named among the 2020 Best Workplaces for Innovators by Fast Company.…

Cerence Inc., AI for a world in motion, launched Cerence Pay, a new product that delivers a secure, contactless payment experience in the car through…

Six Week Project Helped Leading Myanmar Travel Company Remain Flexible During the Pandemic Virtusa Corporation, a global provider of digital…

StoreDot brings ultra-fast charging (UFC) to the drone market for the first time, reducing charging times from a minimum of one hour to just 5 minutes…